Being able to effectively give feedback is fundamental to building and maintaining a high performing team, and the way we deliver that feedback can make or break psychological safety. This workshop dives into how we can work most effectively with feedback, and ensure it’s a “tool for good”, helping us meet our goals.
It will cover everything from principles and approaches to practical tools, mechanisms and traps to avoid.
This Power of Effective Feedback workshop is designed to be applicable for those working in all industries, domains and roles. It may be most useful for those with people responsibilities, including managers, leaders, trainers, supervisors and mentors.
In this workshop, we explore:
Psychological Safety Fundamentals
The purpose of feedback
Characteristics of great feedback
Traps to avoid
Psychologically safer feedback
“I’m ok, you’re ok” and other models
The flipside of feedback – learning to receive it well
The Local Rationality Principle
Non-Violent Communication
Practical tools and strategies
Further reading and resources
You’ll leave with a new perspective on the power of feedback and a range of practical tools to help you use it most effectively in your context.
Registered address:
Patient Safety Learning, China Works SB203, 100 Black Prince Road Vauxhall, London, SE1 7SJ
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