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Risks of dismissing patient, family, and caregiver concerns

As healthcare evolves at an unprecedented pace, patient safety continues to be a top priority. The year 2025 marks 25 years since the Institute of Medicine’s landmark report, To Err Is Human, and we are now facing new, complex challenges in patient safety.

From artificial intelligence in clinical settings to the growing threats of cyberattacks and medical misinformation, the landscape of healthcare has drastically changed. Additionally, rising awareness of health disparities and issues like “medical gaslighting” highlight the importance of patient-provider relationships.

During this webinar, we will:

  • Describe how ECRI and the ISMP PSO use a learning system approach to create and disseminate the list of Top 10 Patient Safety Concerns.
  • Discuss why dismissing patient, family, and caregiver concerns should be a major area of concern for the healthcare community.
  • Discuss how elements of a total systems approach to safety and recommendations for improvement can be used to address these concerns.

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Registered address: Patient Safety Learning, China Works SB203, 100 Black Prince Road Vauxhall, London, SE1 7SJ

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