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Human Factors – Applying to incident investigation

Our Human Factors – Applying to Incident Investigation programme is designed to equip staff with the knowledge and skills to use a systems approach to incident investigation.

This is a great opportunity for programme participants to develop their understanding of Human Factors and apply this methodology to case studies with peers. The programme introduces the concept of system thinking and provides participants with the opportunity to discuss their own work context. Participants will grow their investigative mindset, whilst developing their knowledge and skills of the investigative process from the event timeline to recommendations for improvement. The programme also includes the opportunity to discuss and reflect on the essential components of good investigation, including;

  • Being open and honest.
  • Duty of candour.
  • Co-designing investigations.
  • Just culture.
  • Systems based frameworks.
  • Closing the loop from recommendations to action.

Human Factors – Applying to Incident Investigation will take place on 9, 16 and 23 May 2024.

Who is this for?

  • The programme is aimed at all staff who are required to carry out or oversee incident investigation.

Programme duration

  • This is a 3 day programme.

Delivery methods

  • This programme is delivered virtually.

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Registered address: Patient Safety Learning, China Works SB203, 100 Black Prince Road Vauxhall, London, SE1 7SJ

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