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HSIB: Investigative interviewing

This practical course offers an overview of the principles that underpin a professional safety investigation interview with either a member of staff, a patient or a family. The course aligns to the PSIRF guidance on a systems approach to interviews. The course includes:

  • Planning and preparing for an interview
  • Using a structured hierarchy of questions to facilitate comprehensive, accurate information
  • Asking system-focused questions
  • Closing an interview

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Registered address: Patient Safety Learning, China Works SB203, 100 Black Prince Road Vauxhall, London, SE1 7SJ

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