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27 March 2025 28 March 2025
This 2-day event brings together experts, researchers, practitioners and industry professionals to explore developments in Human Factors and Patient Safety. Listen to insightful talks from leaders in Human Factors and Resilient Health Care, participate in workshops focused on practical application, and connect with a range of Human Factors experts, patient safety researchers, health care providers, simulation providers and more.
The sessions and events will help you build ideas and connections to foster Human Factors expertise in your institution and ensure you have up to date knowledge on developments in safety science, human factors and quality improvement The conference theme is Complex Adaptive Systems in Healthcare. The keynote speakers all have extensive knowledge and expertise in applying this approach to improving the quality and safety of care.
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27 March 2025
The Patient Safety Incident Response Framework (PSIRF) arguably represents the most significant change to investigating and managing patient safety incidents in the history of the NHS. To embed PSIRF effectively within organisations, healthcare teams need to understand and utilise a range of new techniques and disciplines. Clinical audit is an established quality improvement methodology that is often overlooked by patient safety teams, but will play an increasingly important role in ensuring that PSIRF fully delivers its stated objectives.
CQC reports often highlight the importance of clinical audit as a measurement and assurance tool that can raise red flags if used appropriately. Indeed, both the Ockenden and Kirkup reports highlighted the importance of clinical audit in identifying and quantifying substandard care.
While SEIPS, After Action Reviews, more in-depth interviewing techniques, etc. are all receiving much fanfare in relation to PSIRF, the importance of clinical audit needs to be better understood. This short course will explain how organisations who use clinical audit effectively will increase patient safety and better understand why incidents take place. We will look at the key role of audit in understanding work as imagined and works as done and show why national audits can assist with creating patient safety plans. Change analysis and the effective implementation of safety actions are keys to PSIRF delivery and clinical audit will assist in the delivery of both. We will also demonstrate the important, but often under-appreciated role, clinical audit staff will have in the successful delivery of PSIRF.
Key Learning Outcomes:
Why clinical audit is an integral element of PSIRF
Why clinical audit staff have a vital role to play in PSIRF
How clinical audit data can help raise red flags and spot risks
Using clinical audit to better understand your incidents
Ensuring your safety actions are working
Using audit to assess your patient safety incident investigations
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hub members get a 20% discount. Email [email protected] for discount code.
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27 March 2025 12:30 13:30
This new webinar is a free introduction to the work of Making Families Count (MFC) and focuses on who we are, what we do and why we do it. Speakers include Julie Kerry, who co-founded MFC in 2014 and is now one of our directors, Len Hodkin, family member and director, and Rosi Reed, our development and training coordinator. MFC aims to offer training which supports healthcare professionals to better engage with parents and families. This introductory webinar illustrates what our training offers in terms of facilitating staff to have the necessary skills to work well with families, particularly around the PSIRF guidance.
The aims of this webinar are:
To offer an initial introduction to the work of Making Families Count. To improve your understanding of the importance of engaging well with families in the PSIRF context. To facilitate conversations about your team/organisation’s current practice. Speakers: Julie Kerry, Len Hodkin, and Rosi Reed
This webinar is open to all healthcare professionals who are interested in knowing more about the work of Making Families Count and the training we offer.
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