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14 October 2025
The upcoming PHIN 2025 Quality Forum will focus on ‘Essential Intelligence (EI) – equipping patients with vital information for optimum health outcomes’.
Following the success of our previous Quality Forums, where we explored the impact of high-performance data, AI and technology on patient care, we are eager to continue fostering discussions that drive innovation and improvements in the healthcare industry.
More details will follow about the 2025 event, but we are lining up an array of top level speakers who will help identify and expand our understanding of essential information and how the sector can work together to make it more accessible to patients.
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14 October 2025
This conference focuses on recognising & responding to the deteriorating patient and ensuring best practice in the use of NEWS2. The conference will include National Developments including recommendations on NEWS2, the national PIER approach to the effective management of acute physical deterioration in health and care, the forthcoming 2025 NICE Sepsis Guidance and implementation of Martha’s Rule. The conference will also include reflections on implementing the recommendations from the Healthcare Safety Investigation Branch Report Investigation into recognising and responding to critically unwell patients.
For further information and to book your place visit https://www.healthcareconferencesuk.co.uk/virtual-online-courses/deteriorating-patient-summit or email [email protected]
Follow the conference on X @HCUK_Clare #DeterioratingPatient
hub members receive a 20% discount code. Email [email protected] for discount code.
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14 October 2025
Any staff with responsibility for implementing the duty of candour and/or PSIRF and those responsible for quality; safety; clinical governance; safety investigations; complaints; CQC compliance; or patient experience/ involvement would benefit from attending this one-day training.
The course will provide participants with an in-depth knowledge and understanding of how to not only comply with the duty of candour and the Patient Safety Incident Response Framework (PSIRF), but to do so in an emotionally intelligent way, with empathy and compassion for all involved.
Practical guidance on complying with the regulations and guidance
The “grey areas” and what people most often get wrong
Using emotional intelligence to understand the difficult emotions experienced by patients/those closest to them and staff following patient safety incidents
What empathy and compassion mean in practice
Handling difficult and emotive conversations well
Making a meaningful apology
How Duty of Candour and PSIRF work alongside other policies and procedures including complaints; litigation; Martha’s Rule and the soon to be introduced “Hillsborough Law”
How the new “Harmed Patient Pathway” can help you get it right 7
How to ensure communication moves beyond compliance and frameworks but remains emotionally intelligent and personal
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hub members receive a 20% discount. Email [email protected] for discount code.
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14 October 2025 15 October 2025
Training to support the development of core understanding and application of systems-based patient safety incident response throughout the healthcare system - in line with NHS guidance, based upon national and internationally recognised good practice.
This course covers the end-to-end systems-based patient safety incident response based upon the new NHS PSIRF and includes:
purpose of patient safety incident response framework introduction to complex systems, system thinking and human factors restorative just and learning culture duty of candour involving staff in incident response involving patients, families and carers in incident response improvement science and developing system improvement plans general response techniques interviewing and asking questions conducting observations, understanding work as done systems frameworks response types patient safety investigation planning, analysis and report writing commissioning and oversight of an internal investigation a high-level overview of system-based response tools Who should attend:
Lead investigators; Executives, commissioning, and service leads for investigations; Investigators supporting or overseeing patient safety incident investigations
Facilitator: Jo Perruzza is a former mental health nurse and has been a clinician, a clinical leader and a senior manager in mental health provider organisations. With a passion for patient safety and an expert in psychological safety she brings experience of leading internal and external investigations.
Register
hub members receive a 20% discount. Email [email protected] for discount code.
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7
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14 October 2025 07:45 16:00
The King's Fund is pleased to invite you to their moving care closer to home event in October.
For years there has been an ambition to move care closer to home – now it’s time to make it a reality. This timely event, now in its second year, moves beyond local implementation to ask a critical question: what will it take to scale community-based care across the entire health and care system?
It will bring together policy leaders, operational managers, innovators and practitioners to tackle the entrenched challenges, such as workforce, funding and infrastructure, and to spotlight the real-world innovations already changing care delivery.
This in-person event is a perfect opportunity for you to connect with key stakeholders from across the system and clarify the role you can play in making care closer to home a reality.
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13
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14 October 2025 13:00
With the opportunities for artificial intelligence in health care expanding and new technologies igniting political and media debate, the drive to understand how to effectively and responsibly implement AI in the NHS continues unabated.
At our AI event in July 2024, we called for the development of a dedicated strategy for AI in health care. Senior leaders including Karin Smyth MP, Minister of State for Health with responsibility for NHS data and technology, set out their vision for the strategic direction of AI in the NHS.
At our 2025 event, we’ll hear international perspectives on how to capitalise on AI in healthcare and navigate the challenges of effectively implementing the technology. With the government’s NHS AI strategic roadmap due this autumn, we’ll consider what the UK can learn from these experiences. We’ll also explore our ability to evaluate new uses of AI, determine whether they are safe and effective, and understand what will matter for adopting them at scale – critical steps for spreading AI across the NHS. Join stakeholders from across the NHS, government, tech industry, investors, academia and the charity sector who are leading the strategic direction, development and implementation of AI and technology in health care.
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