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Facere Melius are the only NHS Framework Provider approved training supplier that worked closely with NHS England in developing tools and guidance to support PSIRF.
Training to support the development of expertise involving patients, families, carers and staff when things go wrong, in line with NHS guidance, based upon national and internationally recognised good practice. To include the duty of candour and ‘being open’ principles.
This course covers the end-to-end systems-based patient safety incident response based upon the new NHS PSIRF and includes:
Duty of candour regulations Being open and apologising when things go wrong Challenges/complexities associated with cases where there is more than one investigation Effective communication, including dealing with conflict and difficult conversations Effective involvement of those affected by a patient safety incident throughout the incident response process to ensure a thorough and richer investigation Sharing findings Signposting and support: including loss, trauma and stress Who should attend
Lead investigators conducting patient safety incident investigations Executive and service lead for duty of candour Executive and service lead for patient safety Executive and service lead for the supporting response to patient safety incidents Investigators supporting patient safety incident investigations Register
hub members receive a 20% discount. Email [email protected] for discount code.
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21 October 2025 22 October 2025
Connected Health & Care Summit 2025The Connected Health & Care Summit will feature inspiring, interactive, and thought-provoking sessions from industry leaders, and keynote speakers along with users of the UK's and the world’s most impactful health and care technologies.
NETWORK
Meet peers from other health and care organisations to build connections and exchange ideas to maximise your use of RLDatix solutions.
DISCOVER
Gain insights and be inspired by industry leaders with fresh ideas to take back to your organisation.
LEARN
Take advantage of the numerous learning opportunities to contribute to your personal and professional development.
EXPLORE
Discover the latest technologies to help you optimise workforce planning and management at your organisation.
REGISTER