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11 October 2023 12 October 2023
Digital technologies have transformed how health and care services are offered and used, and the better and more widespread use of these technologies bring further opportunities to improve people’s health and experiences of services.
Through the lens of both the workforce and people who draw on health and care services, this event will explore how to successfully adopt digital solutions in health and care and the practical realities of implementation. At this event, you’ll have the opportunity to discuss different digital technologies, and hear how they can be used innovatively to improve service design and delivery and user experience, as well as help tackle the current pressures facing the NHS and the wider system.
Join experts from The King’s Fund and across the health and care system to share best practice and consider how we can ensure the system has the skills, leadership and culture to harness digital transformation.
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12 October 2023
This conference focuses on recognising and responding to the deteriorating patient and ensuring best practice in the use of NEWS2. The conference will include National Developments including the recent recommendations on NEWS2 and Covid-19, and implementing the recommendations from the Healthcare Safety Investigation Branch Report Investigation into recognising and responding to critically unwell patients. The conference will include practical case study based sessions on identifying patients at risk of deterioration, improving practice in patient observations, the role of human factors in responding to the deteriorating patient, improving escalation and understanding success factors in escalation, sepsis & Covid-19, involving patients and families in recognising deterioration, using clinical judgement, and improving the communication and use of NEWS2 in the community, including care homes, and at the interface of care.
For further information and to book your place visit https://www.healthcareconferencesuk.co.uk/conferences-masterclasses/deteriorating-patient-summit.
Twitter @HCUK_Clare #DeterioratingPatient
hub members receive a 20% discount. Email [email protected]
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12 October 2023
This conference will focus on measuring, understanding and acting on patient experience insight, and demonstrating responsiveness to that insight to ensure patient feedback is translated into quality improvement and assurance. Through national updates and case study presentations the conference will support you to measure, monitor and improve patient experience in your service, and ensure that insight leads to quality improvement. Sessions will include learning from patients, improving patient experience, practical sessions focusing on delivering a patient experience based culture, measuring patient experience, using the NHS Improvement National Patient Experience Improvement Framework, demonstrating insight and responsiveness in real time, monitoring and improving staff experience, the role of human factors in improving quality, using patient experience to drive improvement, changing the way we think about patient experience, and learning from excellence in patient experience practice.
For further information and to book your place visit https://www.healthcareconferencesuk.co.uk/conferences-masterclasses/patient-experience-insight or email [email protected]
Follow on Twitter @HCUK_Clare #PatientExp
hub members receive a 20% discount. Email [email protected]
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14
:00
12 October 2023 14:30 15:30
This upcoming webinar from the Care Quality Commission will focus on quality statements and evidence categories.
It will talk through where these two elements fit in the wider new regulatory approach and what guidance is available to help you understand them.
The webinar will focus on example quality statements to explore how CQC will use evidence categories to identify specific sources of evidence to use in their assessments. Alongside the provider guidance, this webinar will give you the information you need to understand the evidence that CQC use to assess each of their new quality statements.
This one-hour webinar will be an opportunity for providers and professionals who work in health and social care services, organisations who represent them and other stakeholders to hear the latest updates about CQC's new regulatory approach.
The webinar will be led by Dave James, Head of Policy – Adult Social Care and Amanda Hutchinson, Head of Regulatory Change.
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15
:00
12 October 2023 15:00 15:30
Many health care professionals believe that while critical patient feedback may help improve services, positive patient feedback has no such value. But is that really true?
In this, Care Opinion's 21st research chat, we welcome Dr Stefan Rennick Egglestone, who has recently led a review of research on this issue (in press with Plos One). We'll be discussing what the 68 papers in the review can tell us about the real value of positive patient feedback to staff and services.
Format
Care Opinion research chats are informal and friendly, and last 30 minutes in all.
For the first 15 minutes we’ll discuss the research, and then invite your comments and questions via the chat box (or in person if you prefer).
Who should attend
Anyone with an interest can come along - you don't need to be academic, and you don't need to have read the paper. Just coming along and listening is fine. So do join us!
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