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Patients are being put at risk of serious illness as pharmacists are unable to dispense vital medications due to drug shortages, industry leaders have warned.

At least once a day drug supply problems mean pharmacies are unable to dispense a prescription, according to a survey of 500 pharmacies by the National Pharmacy Association (NPA).

Currently if a prescription is out of stock, patients need to go back to their GP to get an alternative medication. But this can delay care and increase the risk of serious illness.

That’s because the pharmacist is not permitted to make a substitution even if they have a safe alternative in stock, this is except in very limited circumstances where a Serious Shortage Protocol has been issued by the NHS.

The NPA, which represents 6,000 independent community pharmacies, is calling on the government to grant greater flexibility for pharmacists to substitute medication or strength of a drug when it is safe to do so.

The NPA says it is “madness” to send someone back to the GP and warned the current situation poses a risk to patient safety. It said it could lead to patients potentially going without vital medication, such as some types of antibiotics, presenting a serious risk to their health.

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Source: The Independent, 10 March 2025

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