Cyber attack takes out two trusts’ records access

Two ambulance trusts have been left without a working electronic patient care record system for a week after a cyber attack affecting its Swedish-based supplier.

Staff at South Western Ambulance Service Foundation Trust and South Central Ambulance Service FT have been working on paper since the MobiMed system – supplied by the firm Ortivus – went down last Tuesday. More than 1,700 ambulances and clinical workstations use the system, according to the company.

One employee told HSJ some staff were struggling with a paper-based system which meant they had less information on patients.

”We can’t do summary care record searches or see previous call information,” the staff member said. SWASFT sent a message to staff on Friday saying the system was likely to be down “for a prolonged period”.

Read full story (paywalled)

Source: HSJ, 25 July 2023