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Special measures label ‘hurts people’, says trust CEO

The ‘special measures’ label unquestionably hurts staff morale, according to the chief executive of a trust that is hoping to move out of the highest level of oversight for the first time in five years.

Peter Reading, CEO of Northern Lincolnshire and Goole Foundation trust, told HSJ that targeted support from NHS England had brought “strong benefits” but said: “The label of special measures is one that hurts people, and so we are very keen to shed that label. I think I speak on behalf of all of our staff in that respect.

“It doesn’t help morale and there’s no question about it, if you give people a bad name, even when they’re actually delivering generally very good care, and they’re working their socks off, and the label does not help.”

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Source: HSJ, 5 December 2022


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