Ideagen is a UK software company, headquartered in Nottingham, that builds compliance, quality and safety software for regulated industries. It serves 18,500 customers worldwide, over 2,000 of them in healthcare. Ideagen acquired InPhase in 2024, a cloud applications company specialising in mobile apps for incident reporting, audits and quality assurance, much of it for the NHS. The InPhase product is now called Ideagen Healthcare Guardian.Ideagen
About the solution
Ideagen Healthcare Guardian is a patient safety and governance platform. NHS trusts use it to manage incidents, PSIRF investigations, risk, audit, complaints and CQC readiness in one connected system, with certified submission to LFPSE. It has more than 30 integrated apps and dashboards. All the apps share one data layer, so the platform automatically links an incident to the related audit, risk, complaint and earlier events. Its AI features are user-triggered at the point of work: form summarisation, suggested answers, AI-assisted categorisation and recommended prevention actions. The team stays in control of every action. It is built for acute, mental health, community and ambulance trusts, and for ICBs coordinating across them, as well as private healthcare, care homes, clinics and hospices. Case study on Bedfordshire Hospitals NHS Foundation Trust
Case studies
Case study on Bedfordshire Hospitals NHS Foundation Trust
NHS regulatory hurdles cleared and other certifications
Ways to buy the solution
• GCloud15
• NHS Scotland national framework
Current UK clients
Healthcare Guardian is used by more than 80 NHS organisations, including:
Acute: King's College Hospital, Bedfordshire Hospitals, Maidstone and Tunbridge Wells, James Paget, Royal Wolverhampton, Alder Hey, Liverpool Heart and Chest, E&N Hertfordshire, County Durham and Darlington, Walsall, Wye Valley, Chesterfield Royal, Bradford Teaching Hospitals VP
Healthcare: Hampshire Hospitals, York & Scarborough, North West London APC
Mental health and community: Greater Manchester, ELFT, Sussex Community, Wirral Community Health & Care, Birmingham Community Healthcare
Ambulance: LAS, East of England Ambulance Service ICBs: Cambridgeshire and Peterborough, Birmingham
