Creating a culture of safety through listening and collaboration with Helen Hughes (The Connection: Where Tech Meets Humanity in Healthcare podcast – 24 October 2024)

Summary

In this podcast episode, hosts Liz Jones and Darren Kilroy from RLDatix speak to Helen Hughes from Patient Safety Learning about how people, technology, and healthcare come together to create great experiences and support patient safety.

The Connection: Where Tech Meets Humanity in Healthcare, is a podcast series from RLDatix, which explores the intersection of technology and human-centred care with the health and care sector.

Content

Key talking points from the conversation include:

• the true scope of patient safety
• why healthcare leaders must prioritise patient safety
• how to make patient safety everyone's job
• essential principles for electronic patient record system implementation.