Patient, family, and staff involvement in learning from safety incidents

This course will:

• Introduce principles of restorative practice.
• Allow you to reflect upon the needs of patients, families and carers following an incident, and how an investigation can meet some of those needs.
• Review the Duty of Candour (regulations and practical application).
• Help you to signpost support for those suffering trauma, loss or stress.
• Address sharing findings effectively to facilitate wider learning.
• Discuss challenges/complexities associated with cases where there is more than on einvestigation.

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