AHRQ’s CAHPS Program: Addressing emerging needs for patient experience measurement and improvement

AHRQ’s Consumer Assessment of Healthcare Providers and Systems (CAHPS®) program will host a free webcast about how the agency’s CAHPS Consortium is addressing survey stakeholders’ emerging needs for patient experience measurement and improvement.

Topics of the webcast include:

• The value of AHRQ’s CAHPS program and its use of survey results to improve patient experience.
• Updates in survey content in response to changes in care delivery.
• Efforts to improve CAHPS survey design and administration methods.
• The development of new surveys in response to emerging information needs.

Register