AHRQ’s Consumer Assessment of Healthcare Providers and Systems (CAHPS®) program will host a free webcast about how the agency’s CAHPS Consortium is addressing survey stakeholders’ emerging needs for patient experience measurement and improvement.
Topics of the webcast include:
The value of AHRQ’s CAHPS program and its use of survey results to improve patient experience.
Updates in survey content in response to changes in care delivery.
Efforts to improve CAHPS survey design and administration methods.
The development of new surveys in response to emerging information needs.
Registered address:
Patient Safety Learning, China Works SB203, 100 Black Prince Road Vauxhall, London, SE1 7SJ
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