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15 July 2025 16 July 2025
Training to support the development of core understanding and application of systems-based patient safety incident response throughout the healthcare system - in line with NHS guidance, based upon national and internationally recognised good practice.
This course covers the end-to-end systems-based patient safety incident response based upon the new NHS PSIRF and includes:
purpose of patient safety incident response framework introduction to complex systems, system thinking and human factors restorative just and learning culture duty of candour involving staff in incident response involving patients, families and carers in incident response improvement science and developing system improvement plans general response techniques interviewing and asking questions conducting observations, understanding work as done systems frameworks response types patient safety investigation planning, analysis and report writing commissioning and oversight of an internal investigation a high-level overview of system-based response tools Who should attend:
Lead investigators; Executives, commissioning, and service leads for investigations; Investigators supporting or overseeing patient safety incident investigations
Facilitator: Jo Perruzza is a former mental health nurse and has been a clinician, a clinical leader and a senior manager in mental health provider organisations. With a passion for patient safety and an expert in psychological safety she brings experience of leading internal and external investigations.
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hub members receive a 20% discount. Email [email protected] for discount code.
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16 July 2025 17 July 2025
Community-led and person-centred approaches play a crucial role in improving individuals’ and communities’ health and wellbeing, offering unique solutions that are more tailored to their specific needs. If the shifts from sickness to prevention and moving care closer to home are to be successful, stronger recognition of the role communities can play, and appropriate mechanisms for them to work in partnership with integrated care systems, their local health system and local authorities at the place and neighbourhood level, is needed.
Over two days, this King's Fund conference will explore what is required to achieve change so that communities can accrue more influence in driving improvements in the health and care outcomes that matter most to them. You will hear case study examples about the challenges of working in a community-led way and how these challenges were overcome to unlock the power of community-led approaches to health.
It will also consider changes that are happening in the wider context that will have an impact on this way of working, including devolution and an increased focus on the development of a neighbourhood health service, and the opportunities these could bring.
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16 July 2025
Curious about co-production in healthcare but not sure where to start? Join this free 1-hour online taster session to explore how co-design and co-production can support person centred care, and discover how our courses can help you bring these approaches into your work.
In this 1-hour session you will:
Explore what co-production means in a healthcare context. Understand how co-production supports person centred care. Get an overview of our full range of courses in co-design and co-production. Experience how our online learning works. Ask questions and get advice tailored to your individual or team learning needs. This session is ideal for:
Individuals or teams who are new to co-production. People working in health and social care who are looking to embed co-production across services or in research, but aren’t sure where to start. Anyone interested in improving services through collaboration with patients, carers, and staff. People wanting to find out more about the co-production courses and support available through Picker’s Learning and Development Programme.
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