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03 December 2024 04 December 2024
Over the past 20 years, there has been a growing emphasis within health and care on ensuring that the voices of people who draw on care and support are heard.
There was a huge amount of work at national and local levels from the early to mid-2000s on patient and public engagement to ensure that people’s voices and experiences were more central to how the NHS was run.
However, there is evidence that this trend is not continuing, as the number of people feeling involved in decisions about their care or treatment has been falling since 2020 and staff increasingly report feeling powerless to act on what they are hearing.
Lack of staff, underfunding, pressures on the system, and bureaucracy all have a significant impact on the system’s ability to effectively listen to people and communities. Yet working with the communities and people the NHS serves could actually solve a lot of the problems that the system faces in the first place.
Event topics
Join this King's Fund conference to learn how health and care leaders can turn listening into action and enact meaningful change. Engage with a diverse range of speakers and sessions through hearing case studies, panel discussions and learning from experts by experience. The conference will explore:
the current state of play in terms of listening to people and communities and community engagement, and what change still needs to happen lessons learnt from activists and communities who have engaged with systems to enact change how leaders are overcoming barriers in the system to listen effectively and engage with communities utilising data to drive effective change for individuals and communities why listening to people who access care and support is one of the best ways to deliver real change and improvements to care services effective collaboration strategies between health care systems and communities how working and thinking differently through partnering with communities can help to reduce health inequalities. Register
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03 December 2024 04 December 2024
Facere Melius are the only NHS Framework Provider approved training supplier that worked closely with NHS England in developing tools and guidance to support PSIRF.
Training to support the development of core understanding and application of systems-based patient safety incident response throughout the healthcare system - in line with NHS guidance, based upon national and internationally recognised good practice.
This course covers the end-to-end systems-based patient safety incident response based upon the new NHS PSIRF and includes:
purpose of patient safety incident response framework introduction to complex systems, system thinking and human factors restorative just and learning culture duty of candour involving staff in incident response involving patients, families and carers in incident response improvement science and developing system improvement plans general response techniques interviewing and asking questions conducting observations, understanding work as done systems frameworks response types patient safety investigation planning, analysis and report writing commissioning and oversight of an internal investigation a high-level overview of system-based response tools. Who should attend?
Lead investigators; Executives, commissioning, and service leads for investigations; Investigators supporting or overseeing patient safety incident investigations
Facilitator
Jo Perruzza is a former mental health nurse and has been a clinician, a clinical leader and a senior manager in mental health provider organisations. With a passion for patient safety and an expert in psychological safety she brings experience of leading internal and external investigations.
Register
hub members receive a 20% discount. Email [email protected] for discount code.
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10
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04 December 2024 10:00 16:00
This practical course is designed to help campaigners, researchers, journalists and others make the most of the FOI Act and the parallel Environmental Information Regulations. It explains the legislation, shows how to draft clear and effective requests avoiding likely pitfalls and how to challenge unjustified refusals. The course's interactive sessions will encourage you to test your own FOI drafting skills. The course is aimed at beginners and those who are already using the Act but want to do so more effectively.
The session will be presented by Maurice Frankel, Director of the Campaign for Freedom of Information, who has worked in the field for 40 years and has unrivalled FOI expertise.
Register
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12
:00
04 December 2024 12:00 12:45
This Safety for All webinar promises to deliver valuable insights into PPE standards and safety protocols that safeguard both healthcare professionals and patients in the operating theatre.
This event is designed for perioperative practitioners, safety officers, and all healthcare workers committed to enhancing safety standards in high-risk surgical environments. Attendees will gain practical insights on PPE usage, standards, and quality control directly impacting healthcare safety. The webinar will feature two expert speakers who bring decades of hands-on experience and strategic expertise in PPE and healthcare safety.
Dr. Ali Mehdi – Consultant Trauma and Orthopaedic Surgeon, Medical Director at Kent & Canterbury Hospital, and a prominent educator in global safety standards. Edward Curtin, BSc (Hons) – Clinical Theatre Manager, East Kent Hospitals’ Day Surgery Unit, with extensive practical experience in managing operating room safety. Topics to be covered will include:
The essential role of PPE in safeguarding healthcare workers and patients Differentiating PPE standards for various perioperative roles Addressing variability in PPE standards and its impact on safety Best practices for PPE usage within surgical settings The session will conclude with a live Q&A, providing you with the opportunity to engage directly with the experts and address any specific questions or concerns you may have regarding PPE standards.
Register here.
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