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    24 April 2023

    This one day masterclass is part of a series of masterclasses focusing on how to use Human Factors in your workplace and is aligned with the new Patient Safety Syllabus 2021.
    The new Patient Safety Strategy advises that organisations must adopt a new and broader approach to stimulate learning from patient safety incidents. This course is designed to assist healthcare professionals involved in this important work.
    The main purpose is to provide learners with a full understanding of the various approaches that can now be used to conduct patient safety incident investigation (PSIIs). Traditionally, root cause analysis has been used as a blanket approach to diagnosing why patient safety have been compromised, but healthcare teams are henceforth being encouraged to adopt a wider range of methods that will both save time and facilitate enhanced learning. The focus is now on appropriate proportionality in response to incidents that occur in their organisation.
    Key learning objectives:
    Understand the new patient safety landscape. Understand the need for proportionality of investigation. Learn how to use a range of techniques for conducting PSIIs. Understand how to write an impactful improvement plan. Consider how your current approach to patient safety investigations compares to the agreed national standards. Understand typical pitfalls and traps associated with this wider workstream and tips for avoiding them. Register

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    24 April 2023      26 April 2023

    Register

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    24 April 2023      28 April 2023

    What can you share for April's #ExpOfCare week 2023?
    #expofcare week is a chance to learn share and celebrate everything about patient, carer and staff experience.
    'We Communities' are delighted once again to support the Heads of Patient Experience Network, tweeting as @HoPENetworkNHS, to learn more about how we can all learn from, and support, the improvement of patients' experience of care they receive from us as AHPs, Midwives, Nurses etc. 
    In February and March 'We Communities' want to hear about the projects you have delivered and work with you to find the best way to share them via the WeCommunities' 250,000 healthcare professional followers in April for #ExpOfCare week happening from the 24th to the 28th of April. 

    The week has a daily focus covering a whole life journey view of needing and receiving care from birth to end of life and even beyond to bereavement, as below:
         Monday 24th Maternity & Children’s Services      Tuesday 25th Young People & Transition to Adults      Wednesday 26th Person & Family Centred Care      Thursday 27th Older People & Frailty Services      Friday 28th Palliative End of Life & Bereavement Care There's a really quick and easy form to help collate and share your projects during #ExpOfCare week.

    Submissions close 10 March 2023.
    Further information

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