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Events happening today
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13 September 2021 16 September 2021
When things go wrong in health and social care, there can be significant consequences for patients, staff, and leaders. But, too often, the voices of people who use services and their families have gone unheard, while staff have feared being blamed for mistakes that result from systemic failings or human error.
So how can health and social care leaders at all levels create a just culture, where mistakes lead to learning? And how can organisations take accountability for learning and improving after something goes wrong?
The King’s Fund is co-hosting this virtual conference in partnership with the Parliamentary and Health Service Ombudsman from 13–16 September, in the lead up to World Patient Safety Day on 17 September, to explore how culture is key to enable professionals, patients and organisations to use the learning from mistakes and serious incidents to drive improvement in the safety and quality of care.
Drawing on stories of learning and accountability told from several different perspectives, including case studies, we will examine how taking responsibility for learning offers a positive alternative to a culture of fear or blame.
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13 September 2021
This webinar will focus on how to harness the vast experience of the voluntary sector and advocate locally appropriate strategies to improve patient safety, through a network of Ambassadors.
Who should attend?
Patient safety can only be achieved by collaboration between the professionals, patients, families, community members and stake holders. So, whatever your background you are most welcome.
Objectives
To raise awareness about the burden of unsafe health care. To bring together the voluntary sector with a stake in health improvement programmes, to adopt a charter for patient safety and integrate safety strategies into their programmes. Speakers
Neelam Dhingra, Unit Head, WHO Patient Safety Flagship/A Decade of Patient Safety 2020-2030, World Health Organization, Geneva
Dr. Abdulelah Alhawsawi, Global Ambassador, The G20 Health and Development Partnership; Former Director General, Saudi Patient Safety Centre
Dr. Zakiuddin Ahmed Founder, Riphah Institute of Healthcare Improvement & Safety and Healthcare Quality & Safety Association of Pakistan
Ms Regina N. M Kamoga, Executive Director, CHAIN Uganda
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