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News Article
The app that promised an NHS ‘revolution’ then went down in flames
Patient_Safety_Learning posted a news article in News
Babylon Healthcare won NHS contracts after being championed by Matt Hancock but the company’s AI tech was oversold and it has now collapsed. The NHS spent millions of pounds on a flawed AI chatbot whose creator used aggressive sales techniques and overpromised what it could do, former staff have claimed. Babylon Health, a tech start-up championed by Matt Hancock and advised by Dominic Cummings, promised that its AI chatbot could keep patients who didn’t need to be seen by a health professional out of the overstretched NHS. But the technology was not as sophisticated as the company claimed, with former staff now claiming that what began as a crude tool based on “decision trees written by doctors, put into an Excel spreadsheet” never realised its promised potential. Concerns — including the fact the app missed clear signs of a heart attack or dangerous blood clots — were raised. Read full story (paywalled) Source: The Times, 28 October 2023 -
News Article
Regulating AI in health and care
Patient Safety Learning posted a news article in News
In his latest blog post, Matthew Gould, CEO of NHSX, has reiterated the potential AI has to reduce the burden on the NHS by improving patient outcomes and increasing productivity. However, he said there are gaps in the rules that govern the use of AI and a lack of clarity on both standards and roles. These gaps mean there is a risk of using AI that is unsafe and that NHS organisations will delay employing AI until all the regulatory gaps have been filled. Gould says, “The benefits will be huge if we can find the sweet spot” that allows trust to be maintained whilst creating the freedom for innovation but warns that we are not in that position yet. At the end of January, the CEOs and heads of 12 regulators and associated organisations met to work through these issues and discuss what was required to ensure innovation-friendly processes and regulations are put in place. They agreed there needs to be a clarity of role for these organisations, including the MHRA being responsible for regulating the safety of AI systems; the Health Research Agency (HRA) for overseeing the research to generate evidence; NICE for assessing whether new AI solutions should be deployed; and the CQC to ensure providers are following best practice. Read the full blog Source: Techradar, 13 February 2020- Posted
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Content ArticleBy placing patients at the heart of care, the future of healthcare looks promising. However, we must remember that technology is not used in isolation and has to be developed and implemented with and for the user.
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Content ArticleFor the past two years, Scalpel Ltd have been building technologies that improve patient safety in surgery. We have found a lack of understanding of why we need to invest in patient safety. In this blog I discuss surgical errors and the urgent need to invest in patient safety.
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Content ArticleLiverpool is leading the way in the use of smartphone technology to deliver and monitor care in people’s homes. The city is the first to introduce a digital system with almost all domiciliary care providers – giving instant information about 9,000 vulnerable residents to their families and professionals. The use of an app allows care providers and families to see when a visit is carried out by a carer, for how long and how the person responded.The effect is better informed families and care managers and improved care. Liverpool is the only authority in Europe to be using the technology across its city, with all but one of its 18 domiciliary care providers using everyLIFE PASSsystem. It was made possible through a grant of one million Euros of European Union funding secured through the EU STOPandGO programme of which the Innovation Agency, the Academic Health Science Network for the North West Coast was a key partner.