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Found 19 results
  1. Content Article
    This paper explores work from: Plsek and Greenhalgh Charles Vincent and Rene Amalberti Erik Hollnagel
  2. Content Article
    Highlights of the paper: Principles of mindful organising are operationalised in a Mindful Governance model. The model is grounded in two cases studies in contrasting aviation organisations. The case studies led to the development of three prototype web applications.
  3. Content Article
    This special issue focuses on the role of technology and innovation in patient experience and includes editorials, commentaries, personal narratives, research articles and a case study.
  4. Content Article
    PDSA is a very structured four-step cycle which requires effort and discipline. It incorporates careful and detailed consideration of the following: Plan: A plan of what is to be tested including questions to be answered, predictions and answers to the questions and a plan for collection of data to answer the questions. Do: Carry out the test of change according to the plan, recording observations including unexpected outcomes/observations. Study: A comparison of the data against the predictions made in the plan and study the results. Act: Make a decision about th
  5. Content Article
    Case study examples The following case studies show how trusts have been using the tool. Roles and responsibilities of staff have been reviewed and new workforce plans have been co-designed with staff at the frontline to deliver new ways of working that put the patient at the centre of care – whatever the setting. The Hillingdon Hospitals - Safety Supervision and Savings.pdfThe Hillingdon Hospitals - Ward Reconfiguration for Safety.pdf GIG Cymru NHS Wales - Residential Nursing homes Case Study.pdfChelsea and Westminister Hospital Case Study - Empowering Staff.pdf GIG Cymru
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