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News Article
Poll shows 2 in 5 GPs face verbal abuse on a daily basis
Patient Safety Learning posted a news article in News
Two in five GPs are facing verbal abuse every single day, a new poll suggests. Some 74% of family doctors have claimed they or their staff have experienced verbal abuse on a weekly basis, including almost 40% who say it occurs daily, according to the survey conducted by GP publication Pulse. And 45% said practice staff experience physical abuse every year, according to the poll of 1000 GPs. As well as facing abuse in GP surgeries, a third reported practice staff have faced abuse on social media on a weekly basis. The Royal College of GPs described the survey findings as deeply disturbing. One GP told the journal: "Last week a patient, without any mitigating circumstances, was desperately abusive to one of my receptionists bemoaning the fact it wasn’t the US where she could buy a gun and 'sort us all out'. "Primary care seems to be bearing the brunt and blamed by all and sundry for the current issues and the public are picking up on this." Read full story Source: Medscape, 19 January 2023 -
Content Article
The Royal College of Physicians calls for the NHS to take the opportunity to address the consultant shortage as the UK begins to recover from the Covid-19 pandemic. Key findings of the census Only 52% of posts advertised were filled. For the past eight years, barely half of advertised consultant posts were filled, mostly due to a lack of suitable applicants. 36% of consultants described being in control of their workload only ‘sometimes’ or ‘almost never’. 38% said that they worked excessive hours or had an excessive workload ‘almost always’ or ‘most of the time’. 35% of consultants had experienced being undermined and 35% had witnessed a colleague being undermined, usually by managers or fellow consultants. This was more common among women and consultants from an ethnic minority. Consultants estimate that they work 11% more than they are contracted to work, mainly due to their clinical workload. 55% of consultants reported that their morale was worse during the pandemic and only 5% reported that it was better; 69% reported that morale was worse in their department and only 4% reported that it was better. The ratio of population size to number of consultant physicians varies widely. Regions with comparatively fewer consultants have the highest rates of unfilled advertised posts and locum consultants.