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Found 224 results
  1. Content Article
    The Healthcare Leadership Model is made up of nine ‘leadership dimensions’. The document gives a brief description of what each dimension is about and why it is important, and a section that says ‘what it is not’ to provide further clarity.
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    chfg-what-good-looks-like-prompt-cards.pdf
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    What might I learn? Why you need a just culture What just culture is How you get a just culture
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    What will I learn? What SBAR is When to use SBAR How to use SBAR A tool for you to use
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    Here is a high-level summary from QASPIRE Consulting showing the context as well as four skill areas of team emotional intelligence.
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    This guide, and the accompanying self-reflection tool, is intended to help NHS organisations: build a culture and behaviours that is responsive to feedback from workers ensure that the organisation focuses on learning, to continuously improve quality of care and the experience of staff, patients and service users alike improve staff survey scores and other worker experience metrics demonstrate to regulators or inspectors the work that the organisation is doing to develop their speaking-up arrangements.
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    The article is found on pages 10-12 of the digital edition of the journal.
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  24. Community Post
    It's #SpeakUpMonth in the #NHS so why isn't the National Guardian Office using the word whistleblowing? After all it was the Francis Review into whistleblowing that led to the recommendation for Speak Up Guardians. I believe that if we don't talk about it openly and use the word 'WHISTLEBLOWING' we will be unable to learn and change. Whistleblowing isn’t a problem to be solved or managed, it’s an opportunity to learn and improve. So many genuine healthcare whistleblowers seem to be excluded from contributing to the debate, and yes not all those who claim to be whistleblowers are genuine. The more we move away for labelling and stereotyping, and look at what's happening from all angles, the more we will learn. Regardless of our position, role or perceived status, we all need to address this much more openly and explicitly, in a spirit of truth and with a genuine desire to learn and change.
  25. Community Post
    Restorative justice brings those harmed by crime or conflict and those responsible for the harm into communication, enabling everyone affected by a particular incident to play a part in repairing the harm and finding a positive way forward. This is part of a wider field called restorative practice. Restorative practice can be used anywhere to prevent conflict, build relationships and repair harm by enabling people to communicate effectively and positively. This approach is increasingly being used in schools, children’s services, workplaces, hospitals, communities and the criminal justice system. What are your thoughts on how this approach would work in a healthcare setting? Does anyone have any experience of using restorative practice?
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