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Showing results for tags 'Team culture'.
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Content Article
Recommendations Design 1. Design of medical equipment should include input from human factors experts at an early stage. The medical equipment procurement process should include human factors assessments. 2. Design of drug ampoules and packaging should incorporate human factors principles to optimise readability and reduce the risk of mis-selection: anaesthetists, pharmacists and procurement departments should ensure that these principles are prioritised during their purchasing processes. 3. Design of safe working environments should incorporate human factors principles. Regular reviews should be carried out to ensure that safety has not been compromised. Barriers 4. Operating theatre list planning and scheduling should include additional time allocated for complex cases and for high turnover lists to enable adequate preparation and reduce time pressures on staff. 5. Cognitive aids, including algorithms and checklists, should be designed and tested using human factors principles to ensure usability and efficacy. 6. Non-technical skills can be learned and developed, and should be practised during everyday work to ensure that staff become skilled in their use and are able to use them effectively. Mitigations 7. Investigation of critical incidents and adverse events should be performed by teams that include members with human factors training using a human factors investigative tool. Lessons identified should be shared. 8. Morbidity and mortality meetings should be part of the regular work of all anaesthetic departments and should also include learning from cases that go well. Time within job plans should be allocated to enable staff to prepare for and attend these meetings. Education and training 9. Human factors education and training should be provided at an appropriate level for all anaesthetists and all members of operating theatre teams. It should include the role of good design in healthcare, an appreciation of a systems perspective, the importance of non-technical skills and strategies to improve these. 10. Non-technical skills training and interprofessional simulation training: Teams that work together should train together. Non-technical skills should be learned during classroom and in-theatre teaching, woven into all anaesthetic workshops and courses and rehearsed during regular interprofessional simulation training. Time and resources should be allocated to allow for this. Wellbeing 11. Staff wellbeing should be optimised by hospitals and anaesthetic departments by implementing organisational strategies. Strategy 12. Each anaesthetic department should have a human factors lead with an appropriate level of training. Every hospital should have patient safety leads with appropriate training and qualifications; in England, this is already included in Health Education England recommendations. -
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Psychological safety Padlet board
Patient-Safety-Learning posted an article in Culture
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Toxic workplaces pushing GPs out of UK practice
Patient Safety Learning posted a news article in News
GPs are leaving UK practice over workplace incidents rather than due to falling ‘out of love’ with the profession, the General Medical Council (GMC) has warned. Speaking to the NHS Providers conference (16 November), chief executive Charlie Massey said that many specialty and associate specialist (SAS) and locally employed (LE) doctors feel their careers are being ‘curtailed’ and that they ‘can’t tolerate the environments’ in which they work. He cited new GMC research into doctors’ migration which identified poor workplace conditions and ‘negative experiences with colleagues’ as a ‘far more impactful’ as a trigger compared to poor experiences with patients. According to the research, bullying at work, lack of respect from line managers and experiences of favouritism ‘provided the nudge for them to consider making a change and migrating abroad’. Mr Massey said: "This is a senseless waste of talent, not least because these issues are preventable. With a focus on compassionate, supportive cultures, they can be put right. This will not only improve doctors’ wellbeing, but also their productivity. Happier workers are better workers, and they deliver better results." Read full story Source: Healthcare Leader, 16 November 2022 -
Content ArticleThe report highlights six key themes, identified from discussions and good practice ideas, to help develop a safety culture: Leadership Continuous learning and improvement Measurement and systems Teamwork and communication Psychological safety Inclusion, diversity and narrowing healthcare inequalities It also provides a brief overview of three case studies, with links to full versions of these on the FutureNHS Collaboration Platform.
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Five tips to improve wellbeing and communication
Patient Safety Learning posted an article in Good practice
1. At the start of a shift, day or week make sure you check in with everyone. This is a good chance for everyone to understand what’s happening, to raise concerns and to check everyone is ok. Check out the great 'Start Well End Well' work from North Bristol NHS Trust. 2. For virtual teams try a quick online catch up at the start of the week to ensure everyone is up to speed on the weeks' work and issues or challenges. Make sure you ask if people are ok? It's worth Asking Twice: “ Are we sure we are all ok?” 3. Start your own day well. Make the first email you send a positive one. Pick a colleague and let them know what you enjoy about working with them or thank them for a great piece of work. 4. Don’t finish on a down note. Check out the going home checklist, reflect on what’s gone well. Think about what has been achieved (not just what is left to be done). 5. A great way to finish the week is with #High5Friday a chance to reflect on the week and share on Twitter. Some teams use an MS Team channel to reflect on the highlights of the week. A great way of virtual teams keeping in touch and sharing achievements. -
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Communication in the operating theatre (14 November 2013)
Patient-Safety-Learning posted an article in Surgery
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Event
Human Factors in your work and your team
Patient Safety Learning posted a calendar event in Community Calendar
This virtual masterclass will guide you in how to use Human Factors in your workplace. All medical and non-medical staff should attend. Leadership in the NHS is the responsibility of all staff. Understanding human factors will allow healthcare to enhance performance, culture and organisation. It can be used to assess why things go wrong and how to implement change to prevent it from happening again or mitigate the risks. The course is facilitated by Perbinder Grewal, a General & Vascular Surgeon, Human Factors & Patient Safety Trainer, and Emotional Intelligence Practitioner; leads on medical education both locally and nationally; Member of the Faculty of Surgical Trainers at the Royal College of Surgeons of Edinburgh; formerly lead for e-learning for healthcare for the Royal College of Surgeons of England; experienced trainer and coach who uses new insights to develop patient safety, staff engagement and psychological safety; has Postgraduate Certificates in Leadership and Coaching. Register hub members receive a 20% discount. Email info@pslhub.org for discount code. -
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7 Rules for persuasive dissent (22 July 2022)
Patient Safety Learning posted an article in Good practice
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Humanising the 'machinery' of care (March 2019)
Patient Safety Learning posted an article in Good practice
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15 seconds, 30 minutes: Creating joy in work
Patient Safety Learning posted an article in Good practice
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Joy in work: presentation from Julia Wood (22 July 2022)
Patient Safety Learning posted an article in Culture
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Event
A practical guide to psychological safety in healthcare teams
Sam posted a calendar event in Community Calendar
This conference focuses on developing psychological safety in your clinical team or healthcare organisation. This conference will enable you to: Network with colleagues who are working to deliver and enhance psychological safety. Understand the concept of psychological safety and how it can improve staff wellbeing and patient safety. Learn from outstanding practice in local, national and international psychological safety programmes. Implement practices and steps that improve psychological safety. Develop your skills in compassionate leadership. Take part in an interactive session led by the Parliamentary Health Service Ombudsman about techniques for embedding cultures of psychological safety and learning from investigations where lack of psychological safety was a factor. Understand how you can implement a framework for psychological safety in healthcare teams. Identify key strategies for embedding psychological safety into freedom to speak up. Explore the inter relationship between Human Factors, Psychological Safety & Kindness/Civility in Teams. Self assess and reflect on your own practice Supports CPD professional development and acts as revalidation evidence. This course provides 5 Hrs training for CPD subject to peer group approval for revalidation purposes For further information and to book your place visit https://www.healthcareconferencesuk.co.uk/conferences-masterclasses/psychological-safety or email kate@hc-uk.org.uk hub members receive a 20% discount. Email: info@pslhub.org Follow this conference on Twitter @HCUK_Clare #PsychologicalSafetyNHS
