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Found 316 results
  1. Event
    This one day masterclass will focus on teams working effectively and productively through improving the culture within Healthcare organisations. There will be a focus on how safety and culture is perceived by healthcare staff and how culture relates to QI and audit. The outcome of the day is to not only improve safety culture and patient safety but also staff experience and staff engagement. Key learning objectives: Define culture within healthcare. Understand safety culture. Explore culture of quality improvement and audits. Improve civility within teams.
  2. Content Article
    Background – Provides background context on the importance of psychological health and safety in healthcare and the value of peer support Program description - Overviews of existing peer support programs to be used as examples. Program development tool – These tools will be helpful during the development of a peer support program including checklists and templates to get started. Policy document – Sample policy documents from various peer support programs. Recruitment – Role descriptions, documents and templates that will be helpful in recruiting peer supporters for
  3. Content Article
    The components of this manual include: A survey of Canadian healthcare workers Global environmental scan of peer support programs Creating a safe space: Confidentiality and legal privilege for peer support programs Creating a safe space: Best practices for workplace peer support programs in healthcare organisations Creating a safe space: Peer support toolkit.
  4. Content Article
    ‘Work as done’ Because healthcare is constantly evolving and complex, by looking more closely at everyday work and finding out what actually happens, it allows an understanding of what it is, that frontline clinicians do to ensure successful outcomes. This is termed as looking at 'work as done' and informs us about the nuances, the adjustments, the compromises, the workarounds, the actions and the decision making that is taken to meet the needs of the patients they are caring for. ‘Work as done’ is a combination of expertise, clinical decisions, experience and tacit knowledge. It is
  5. Content Article
    All healthcare workers, from nurses to pharmacists, housekeepers to consultants, should be kept safe as they carry out their essential duties in caring for others. Not only is their physical safety important, but their psychological wellbeing is paramount too. Healthcare workers should be kept safe from all forms of physical occupational hazard, including infectious agents, chemical hazards, workplace violence and ergonomic problems.[1] Specific measures have been put in place to protect the occupational health and safety of health workers, and there are consequential duties, rights and r
  6. Content Article
    Key takeaways A core strategy for organisational leaders to establish safe environments for both patients and staff members is taking responsibility for creating and nurturing a culture of safety. Leaders can strive to reach this goal in their facilities by implementing a just culture – a model and framework in which staff members are empowered to share concerns, near misses, or errors freely without fear of punishment. In a just culture, leaders focus not only on why a mistake occurs, but also on the individual’s intent, and then hold that individual accountable for the behaviour.
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