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Showing results for tags 'Patient engagement'.
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Content ArticleThe focus of this year's World Patient Safety Day is engaging patients in “recognition of the crucial role patients, families and caregivers play in the safety of healthcare”. In this Comment in the Lancet, Jane O'Hara and Carolyn Canfield outline how supporting patients and families to be partners in care safety is both a logical and moral imperative. That is, we need to do it for safer care, but we also should do it because safer care relies on relationships, reciprocal trust, and collaboration.
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Content ArticleIn this blog to mark World Patient Safety Day 2023, Patient Safety Learning sets out the scale of avoidable harm in health and social care, highlights the need for a transformation in our approach to patient safety and considers the theme of this year’s World Patient Safety Day, ‘Engaging patients for patient safety’.
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Content ArticleIn this video to mark World Patient Safety Day 2023, Hester Wain, head of patient safety policy at NHS England, visits Milton Keynes University Hospital NHS Foundation Trust to find out about their work to introduce Patient Safety Partners. As part of the NHS Patient Safety Strategy and Framework for involving patients in patient safety, Patient Safety Partners, who are patients, family members or carers, are being recruited by NHS organisations across the country to support them to improve patient safety and elevate the voice of patients. Milton Keynes have been brilliantly implementing their work in this area, and in this video, Hester talks to staff across the trust, including the Patient Safety Partners, about their work and how they are supporting the trust to improve care.
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Content ArticleIn this podcast for World Patient Safety Day, NHS England speaks to John, who was previously extensively involved in the safe design and operation of hazardous chemical plants and has a passion for human factors and safety culture. John shares his insights on why it is so important for patients and families to be listened to, and details of his experience in supporting the NHS to improve safety.
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Content ArticleAs this year’s World Patient Safety Day celebrates the theme ‘Engaging patients for patient safety’, Dr Alan Fletcher, the National Medical Examiner for England and Wales, explains the connection between medical examiners and patient safety, and particularly the support they provide for bereaved people, whose insights and experiences can be crucial in supporting the NHS to learn and improve.
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Content ArticleChris Wardley has shared his useful summary of Learn Together's '5 stage process' in involving patients and families in patient safety investigations.
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EventDedicating WPSD 2023 to patient engagement presents a unique opportunity to unite stakeholders and drive action across healthcare settings and at all levels of the healthcare system. Patient safety is a universal concern that transcends borders and cultures, emphasizing the shared imperative of reinforcing patient safety through patient empowerment. T This webinar aspires to bring patient voices and experiences to the attention of decision makers. It further aims to empower patients and families to be bold and step forward to share their experience of harm so that lessons learnt can be used to mitigate future harm T This programme will focus on the perspectives of patients, paying tribute to those who have experienced avoidable harm from unsafe care. The goal is to raise awareness about the significance of patient engagement in improving healthcare safety and to provide a platform for stakeholders to collaborate, share experiences, and discuss effective strategies for patient engagement in patient safety. Register
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EventPatient safety is a paramount concern in healthcare systems worldwide. Empowering patients and their families to actively participate in the process of care and pharmacovigilance contributes significantly to reducing medical errors and adverse events. This webinar proposes an exploration of the crucial role patients and families play in enhancing patient engagement and pharmacovigilance, ultimately leading to improved patient safety and better healthcare outcomes. Objectives of the webinar: Raise awareness on patient safety amongst stakeholders. Help to understand the role of all stakeholders in medication safety. Strengthen awareness of the Global Patient Safety Action Plan, Strategic Objective 4: Patient & Family Engagement Engage and educate patients and families to become the patient advocates for patient safety. Intended audience: The intended audience includes patients, caregivers, patient advocates, patient-led organisations, civil society organisations and NGOs, pharmaceutical companies, pharmacists and pharmacies, HCPs, regulators etc. Register
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Patient-led assessments of the care environment (PLACE)
Patient Safety Learning posted an article in Environmental
PLACE assessments will provide motivation for improvement by providing a clear message, directly from patients, about how the environment or services might be enhanced. The 2023 programme is planned for launch in early September 2023.- Posted
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Content ArticleFor World Patient Safety Day 2023, the NHS National Patient Safety Team have produced a series of bitesize videos around the theme of 'engaging patients for patient safety'. In this video, Joan Russell, head of patient safety (policy and partnerships), and Hester Wain, head of patient safety policy, in NHS England, talk about the background and history of formally involving patients to support the NHS to improve patient safety, and how this became part of the NHS Patient Safety Strategy, followed by the Framework for Involving Patients in Patient Safety. They go on to provide an update on the work to introduce Patient Safety Partners across the NHS and future plans.
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Content ArticleA patient safety partner (PSP) is actively involved in the design of safer healthcare at all levels in the organisation. This includes roles in safety governance – e.g. sitting on relevant committees to support compliance monitoring and how safety issues should be addressed and providing appropriate challenge to ensure learning and change – and in the development and implementation of relevant strategy and policy. NHS England has provided a description of the Patient Safety Partner role.
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Content ArticleA Patient Safety Partner is someone who works with the NHS to make care safer for patients. This easy to read guide explains how important it is for the NHS that patients and carers are involved in making patient care safe.
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The SACCIA approach by Professor Annagret Hannawa
Patient-Safety-Learning posted an article in Culture
Achieving shared interpersonal understanding between healthcare professionals, patients and families is a core patient safety challenge around the world. The SACCIA model promotes safe communication practice amongst healthcare teams and between providers patients. It was developed by Professor Annagret Hannawa, Director of the Center for the Advancement of Healthcare Quality & Safety in Switzerland. The interpersonal processes that are captured in the SACCIA acronym are considered 'safe' because they lead to a shared understanding between all care participants: Sufficiency Accuracy Clarity Contextualization Interpersonal Adaptation The five SACCIA competencies emerged from a communication science analysis of hundreds of critical healthcare incidents. They were identified as common deficient interpersonal processes that often cause and contribute to preventable patient harm and insufficient care. They therefore represent an evidence-based set of core competencies for safe communication, which constitute the vehicle to patient care that is safe, efficient, timely, effective and patient-centred.- Posted
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Content ArticleThis is the first in a series of podcasts NHS England has produced to mark World Patient Safety Day 2023, and celebrate its theme of ‘engaging patients for patient safety’. The series features some of the Patient Safety Partners that work with the National Patient Safety Team, who play a vital role in providing a patient’s perspective to support our work to improve patient safety. In this podcast, Graham, who became a patient safety partner in 2020, shares his insights on the benefits of involving patients and why he feels it is so important in supporting the NHS to improve patient safety, and talks about his experience as a patient safety partner, particularly working to co-design elements of the medical examiner and medicines safety improvement programmes.
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Content ArticlePatients and families are key partners in diagnosis, but there are few methods to routinely engage them in diagnostic safety. Policy mandating patient access to electronic health information presents new opportunities, and in this study, researchers tested a new online tool—OurDX—that was codesigned with patients and families. The study aimed to determine the types and frequencies of potential safety issues identified by patients with chronic health conditions and their families and whether their contributions were integrated into the visit note. The results showed that probable Diagnostic Safety Opportunities (DSOs) were identified by 7.5% of paediatric and adult patients with underlying health conditions or their families. Among patients reporting diagnostic concerns, 63% were verified as probable DSOs. The most common types of DSOs were patients or families not feeling heard, problems or delays with tests or referrals and problems or delays with explanation or next steps. In chart review, most clinician notes included all or some patient/family priorities and patient-reported histories. The researchers concluded that OurDX can help engage patients and families living with chronic health conditions in diagnosis. Participating patients and families identified DSOs and most of their OurDX contributions were included in the visit note.
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Content ArticleThis study, published by Applied Ergonomics, found that employing user experience design (UXD) could help to improve health education materials. Researchers looked at printed information about breast and cervical cancer screening and its perceived usability.
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EventTo celebrate World Patient Safety Day, PAHO will hold a virtual seminar that will bring together patients, decision makers, health teams, and academics to discuss and share their experiences and reflections on how to increase patient and family participation in improving the quality and safety of health care. Further information and registeration
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News ArticleThe mother of Martha Mills, whose preventable death in hospital has led to calls for extra patients' rights, has said she is to meet the health secretary to discuss "Martha's Rule". If introduced, it would give families a statutory right to get a second opinion if they have concerns about care. Merope Mills said patients needed more clarity and to feel empowered. Her daughter, Martha, died two years ago after failures in treating her sepsis at King's College Hospital. She had entered hospital with an injury to her pancreas after falling off her bike. The injury was serious but should never have been fatal. Within days she had died of sepsis. In an interview on Radio 4's Today programme, Mrs Mills said she had raised concerns but doctors told her the extensive bleeding was "a normal side-effect of the infection, that her clotting abilities were slightly off". The King's College Hospital Trust said it remained "deeply sorry that we failed Martha when she needed us most" and her parents should have been listened to. Read full story Source: BBC News, 12 September 2023
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Content ArticleThere is widespread variation in the instance and quality of meaningful patient involvement across the 42 Integrated Care Systems (ICSs) of NHS England. This is seen throughout the structures, policies and processes of the ICSs, from the omission of patient representatives on decision-making bodies—such as Integrated Care Boards (ICBs)—to the neglect of clear consultation when decisions are made concerning a patient’s care. This report present the results of research and analysis conducted by the Medical Technology Group (MTG). It shows that where a patient lives is the biggest determinant to whether they are involved in their care meaningfully, or at all. It makes recommendations for the Government, NHS England and ICS's on the approach that should be taken to ensure meaningful patient engagement.
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Content ArticleIn this video we hear from three people campaigning for patient safety improvements: Sandra Igwe – CEO of the Motherhood Group. Tim Edwards – campaigner for improvements in pulmonary embolism care and diagnosis. Soojin Jun – co-founder of Patients for Patient Safety US. They talk about their experiences of engaging with the system, the challenges they have faced and offer advice for others seeking to campaign for change in healthcare. The insights they share help evidence the need for healthcare organisations and frontline staff to work with patients, their families and campaigners in improving safety and reducing inequalities.
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NHS: Consent to treatment
Patient_Safety_Learning posted an article in Consent issues
Consent to treatment means a person must give permission before they receive any type of medical treatment, test or examination. This must be done on the basis of an explanation by a clinician. Consent from a patient is needed regardless of the procedure, whether it's a physical examination or something else. The principle of consent is an important part of medical ethics and international human rights law. This webpage from the NHS includes information on: how consent is given and what we mean by consent assessing capacity consent from children and young people assessing capacity when consent is not needed consent and life support.- Posted
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Content ArticleShaping Our Lives is a non-profit, user-led group, led by Disabled people and service users. They want to make sure everyone can have their say, especially those from marginalised groups who often face barriers to getting involved. Involvement activities enable people to influence and improve policies and services that affect their lives, like health or social care. Involvement can mean sharing your experiences and opinions in a focus group, a patient involvement forum, or a research study. The My Involvement Profile was designed by Disabled people. It’s made up of two simple template forms. It can help you: Keep a record of your involvement activities. Keep a list of your access and support requirements so you don’t have to keep repeating them. Each section has help notes to assist you in completing it if you need them. Download the profile via the link to the Shaping Our Lives website below.
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Content ArticleThe NHS.uk website averaged over 2,000 visitors per minute in 2022 and, while websites are hardly considered cutting edge, this technology is important to help make trusted and reliable health and care knowledge easily accessible to patients and the public. Web-based information, alongside access to medical records and personalised care initiatives, means people are potentially more informed to make decisions and be actively involved in their own care. However simply having access to information doesn’t necessarily make it useable.
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EventuntilWorld Patient Safety Day, observed annually on 17 September, aims to raise global awareness about patient safety and calls for solidarity and united action by all countries and international partners to reduce harm to patients. Patient and family engagement is one of the main strategies to eliminate avoidable harm in healthcare and ‘Engaging Patients for Patient Safety’ is the defining theme for World Patient Safety Day 2023. Access to safe, quality, and affordable medicines and their correct administration and use is critical for patient treatment and satisfaction. However, harm from medication treatment, including that resulting from a medicine shortage, in hospitals is common. 80 million people in Europe report experiencing a serious medication error during hospitalisation. With the outcomes of enhanced pharmacovigilance practices on medication safety practices in hospitals unclear and widespread deployment and adoption of digitalisation that can contribute to medication safety lagging, error reporting remains one of the most effective strategies to improve patient safety from medication harm. The 72nd World Health Assembly affirms that informed patients and carers could support the elimination of avoidable harm during care delivery. However, in many cases, patients nor their families are unaware of what systems are available to report the error. Therefore, awareness, access and use of patient-centred, user-friendly, reporting systems, will strengthen the evidence base that medication errors are not an unfortunate occupational hazard in healthcare delivery. This webinar will raise awareness of the importance of all stakeholders engaging with patients to improve medication safety in hospitals. It will discuss the importance of ensuring that patients are informed about medication safety and know how to report an unintended medication error when it occurs. Register
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Content ArticleThe USA President’s Council of Advisors on Science and Technology have released their report to the US President, Joe Biden, on patient safety. The report contains recommendations aimed at dramatically improving patient safety in Amercia.
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