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Showing results for tags 'Organisational Performance'.
Found 185 results
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Content ArticleDrawing on a dizzying array of case studies and real-world examples, together with cutting-edge research on marginal gains, creativity and grit, Matthew Syed tells the inside story of how success really happens - and how we cannot grow unless we are prepared to learn from our mistakes.
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Content ArticleIn this report the CQC have seen much good and outstanding care, in particular around: responsiveness staff interactions with patients effective treatment leadership and engagement with staff and patients. However, there were a number of areas where services needed to make substantial improvements: governance clinical audit safety culture.
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Content ArticleThis website provides examples of how AHRQ is building the bridge between research and practice to achieve these goals: keeping patients safe helping doctors and nurses improve quality developing data to track changes in the healthcare system.
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Content ArticleThe strategy was developed over two years and involved input from a wide range of people, including service users, carers, front-line HSC staff, commissioners, departmental policy officials and professionals & Trade Unions. It has also been the subject of public consultation and was formally launched in November 2011. Its purpose is to create a strategic framework and plan of action that will protect and improve quality and, therefore, patient safety across all three dimensions within health and social care over the next 10 years. It recognises that this will be a period of major challenges, including financial constraints, as well as opportunities and demands from various quarters. It will be subject to review every 3 years to ensure that it remains fit for purpose.
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WHO: 10 facts on patient safety (September 2019)
Patient Safety Learning posted an article in WHO
Fact 1: One in every 10 patients is harmed while receiving hospital care Fact 2: The occurrence of adverse events due to unsafe care is likely one of the 10 leading causes of death and disability across the world Fact 3: Four out of every 10 patients are harmed in primary and outpatient health care Fact 4: At least 1 out of every 7 Canadian dollars is spent treating the effects of patient harm in hospital care Fact 5: Investment in patient safety can lead to significant financial savings Fact 6: Unsafe medication practices and medication errors harm millions of patients and costs billions of US dollars every year Fact 7: Inaccurate or delayed diagnosis is one of the most common causes of patient harm and affects millions of patients Fact 8: Hospital infections affect up to 10 out of every 100 hospitalized patients Fact 9: More than 1 million patients die annually from complications due to surgery Fact 10: Medical exposure to radiation is a public health and patient safety concern -
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Content ArticleThe Gloucestershire Hospitals NHS Foundation Trust combined learning from Nottingham’s model and project meetings with education and operational colleagues to determine what would work best for newly qualified staff in Gloucestershire. This programme offered the trust’s most talented newly qualified recruits leadership development, including a diploma in leadership and management, quality improvement training, leadership coaching, facilitated action learning sets and mentoring opportunities with the Chief Nurse. It also resulted in improvements to retention, with all fellows reporting they now felt they had the courage, confidence and skills to pursue their next role within the trust.
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What is NHSX?
Claire Cox posted an article in NHS X
This web page includes: What NHSX do How they work Apps and tools for patient care Policies and strategy Blogs and updates -
Content ArticleThe report argues that better engaged staff have higher morale, make fewer errors and deliver better patient experience. It demonstrates that patients receive more appropriate care and better outcomes when they are actively engaged in their care and highlights how leaders must be increasingly effective at integrating healthcare activities across healthcare systems. It sets out recommendations and outlines the argument for engagement, looking at what engagement means and why it matters. It looks at engaging across the system as well as with specific groups: Staff Patients Doctors Nurses and allied health professionals Boards
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Content ArticleThree NHS case studies (from acute care, primary care and commissioning) are described and reviewed in the light of evidence from successful organisational change in the US. Eight key features of successful leadership for patient and family centred care are outlined: Strong, committed senior leadership Active engagement of patients and families Clarity of goals Focus on the workforce Building staff capacity Adequate resourcing of care delivery redesign Performance measurement and feedback
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Content ArticleOrganisational culture is the essential element in meeting healthcare goals, according to Stephen Swensen, Professor Emeritus at the Mayo Clinic College of Medicine and Senior Fellow at the Institute for Healthcare Improvement. “Culture, more than anything else, drives performance,” he says. In that context, it is notable that culture at many healthcare organisations is changing, and in the right direction, say nearly 60% of respondents to the latest NEJM Catalyst Insights Council survey. Three-quarters of respondents (clinical leaders, clinicians, and executives from organisations directly involved in health care delivery) label culture change a high or moderate priority in their organisation.
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The STEP-up programme: Engaging all staff in patient safety
Claire Cox posted an article in Clinical leadership
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Patient safety: common misunderstandings (IHI March 2017)
Claire Cox posted an article in Improving systems of care
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Content ArticleThe paper summarises the literature on the use of simulation with many examples of application in the field of patient safety. It explores the evidence on the impact of simulation. It goes on to suggest four areas where QI and simulation practitioners interested in closer integration of their fields might focused: Read - add articles found in quality/safety or simulation journals that integrate both fields onto your reading list. Study - seek out professional development opportunities: courses, workshops, conferences in QI methodology or simulation/debriefing. Collaborate - identify individuals in your local institution and find ways to work (and research) together. Engage - connect with the larger community of practice working on these topics via in-person meetings or platforms such as Twitter and LinkedIn.
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Content ArticleThe Leapfrog Group is a US nonprofit organisation 'driving a movement for giant leaps forward in the quality and safety of American healthcare.' Their flagship Leapfrog Hospital Survey collects and transparently reports hospital performance to inform purchasers and giving consumers information to make informed decisions. The Leapfrog Hospital Safety Grade, Leapfrog’s other main initiative, assigns letter grades to hospitals based on their record of patient safety. Safety In Numbers summarises findings from the 2018 Leapfrog Hospital Survey, submitted by over 2,000 hospitals nationwide. This is the first year Leapfrog reported the new surgical standard by hospital, assessing whether both hospitals and surgeons met volume standards, and whether hospitals monitored for surgical necessity. This Leapfrog report states that patients should be very careful before they choose a hospital for one of these high-risk procedures and should worry even more about hospitals that decline to report this information because 'candour and transparency is the necessary first step to improvement.'
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Content ArticleThe report describes key messages from the review in relation to leadership at different levels of analysis: it includes a description of the leadership task and the most effective leadership behaviours at individual, team, board and national levels.
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Don Berwick: Quality improvement in the NHS
Claire Cox posted an article in Quality Improvement
17 minute video of Don Berwicks presentation. -
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Releasing Time to care, The NHS Productive Series (NHS Improvement)
Claire Cox posted an article in Environmental
This toolkit includes: The Productive Leader The Productive Ward The Productive Mental Health Ward The Productive Operating Theatre Productive Community Services The Productive Community Hospital Productive Endoscopy If you work in the NHS or social care you can access online (downloadable PDF) versions of the boxsets free of charge. To get your copy, email england.si-communications@nhs.net. -
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Patient safety and quality - NHS Leeds Clinical Commissioning Group
Claire Cox posted an article in CCGs
What can I learn? This web page gives you information on: the friends and family test patient insight group an animation on how the quality framework works. -
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