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Found 6 results
  1. Content Article
    This webpage contains links to recordings of the different webinars that took place: Shared decision-making: Examples of great practice Patient stories: Our partnerships with industry Partnering with patients and communities: Our partnerships with ICSs Engaging with the system after a serious incident In conversation with Henrietta Hughes, Patient Safety Commissioner for England
  2. Event
    Join cross-sector leaders and their learning partners to explore the role the voluntary sector can play in helping to tackle health inequalities in neighbourhoods, places and Integrated Care Systems (ICSs). As ICS structures are set to become formalised in July, The King’s Fund, Innovation Unit and Institute for Voluntary Action Research are providing support to understand effective cross-sector collaboration. Together, they will share learning from work in partnership with, or funded by, The National Lottery Community Fund, and profile people doing it on the ground. This webinar will spotlight three place-based partnerships that have been working to address health inequalities in their areas: Supported by the Innovation Unit Andrew Billingham and Lisa Cowley from Beacon Vision, representing the Dudley & Wolverhampton Health Equality Development Grantee partnership in conversation with Steve Terry, Head of Engagement, Black Country & West Birmingham ICS. Steve has recently moved into this role having previously been funded through the ICS to explore Engagement & Partnership with VCSE. The Dudley & Wolverhampton Healthy Communities Together Project has partnered with Steve and others to create a culture of change across the system. The work focuses on empowering and enabling positive impacts both in terms of service delivery and integration to make long lasting improvements for people and communities. Supported by the King’s Fund Neil Goulbourne, Director of Strategy, Planning and Performance, One Croydon, will reflect on experience in building a shared agenda, trust and partnership working to support a move to better understanding health and wellbeing needs at neighbourhood level. One Croydon plan to use that insight to commission new health services from a more diverse range of providers. Supported by the Institute for Voluntary Action Research Sonal Mehta, Partnership Lead (VCSE) for Bedfordshire, Luton and Milton Keynes Integrated Care System, will share an approach to setting up a Health and Wellbeing Alliance in Milton Keynes. Their aim was to involve the voluntary sector in strategic discussions about the design and commissioning of health and care services. As well as hearing from experienced system leaders in the NHS, Local Authority and voluntary sector about how cross-sector collaboration can drive health improvements for local people, there will be space for networking and discussion. Who is this event for? Colleagues working at place or system level within emerging Integrated Care Systems, policy professionals in NHS England and Improvement, and local VCSE organisations. Networking opportunity Following our webinar, we will be running a 45 minute informal networking session. Meet other cross-sector leaders and reflect on what you’ve heard, and what it means for your own work. Register for this webinar
  3. Content Article
    A few months ago, a friend of mine began to experience some worrying symptoms; he was diagnosed by his GP with anxiety and depression, and prescribed antidepressants. Like around half of the UK population,[1] my friend identifies with a faith tradition, and when he felt hesitant about taking the medication he’d been prescribed, his first port of call was to talk to a faith leader he trusted, who listened to his concerns and encouraged him to pursue the treatment he had been prescribed by his doctor. My friend did feel able to begin his treatment, and is doing much better. Supporting people through treatment is just one of the ways that faith communities facilitate patient safety. Here are three reasons why faith groups play an important role in the health of their communities: 1. Faith can reach to the heart of communities who struggle to access services I was at a meeting last year where an NHS director said he thought the rollout of the Covid-19 vaccine would not have been such a success were it not for the involvement of faith groups. Why? The willingness of so many mosques, churches, gurudwaras and temples countrywide to support messaging and open their doors as vaccine centres, meant healthcare crossed from the domain of waiting rooms and blue scrubs into spaces of commitment, familiarity and trust. People were able to begin having conversations about the efficacy and safety of vaccines in spaces that felt safe to them. The vaccine rollout is an example of just one area in which faith groups have been employed as trusted messengers within communities. The reality is, there are population groups in England who, for one reason or another, are insulated from much health messaging. It’s not that they are ignoring or misunderstanding the messages, they are simply not getting them. To give just one example, a faith organisation I know runs a befriending scheme in a deprived part of East London. I was talking to one of the organisers last October and she told me that she had just been explaining how to take a lateral flow test to a local couple. It was the first time this couple had seen or heard of these tests. For whatever reason, they hadn’t been able to access government and NHS messaging about rapid testing - but they had accessed this faith-based support group, and that made the difference. It is often said that no one is “hard to reach”, we just aren’t finding the right ways to reach them. Given the success of using faith centres in the Covid-19 vaccine rollout, what would be the potential in forging partnerships around such things as cancer screening or pregnancy and antenatal care, areas where huge health inequalities persist? 2. There is a link between faith groups and health inequalities Whilst it may be difficult to say a lot about the health inequalities that people of faith experience (very little data is routinely collected around faith and health) there are clues that indicate a link between faith and health outcomes. For example, the correlation between poverty and health inequality is well documented, and, after accounting for ethnicity, certain religions are at higher risk of experiencing poverty.[2] Just under half (46%) of the Muslim population, for example, live in the 10% most deprived, and 1.7% in the least deprived, Local Authority Districts in England.[3] Sikhs are also shown to be at greater risk of poverty than people from other faith traditions.[4] The pandemic has highlighted these trends, with ONS data demonstrating disproportionality in Covid-19 outcomes not just according to ethnicity but also faith, in part owing to socio-economic factors.[5] What can we conclude? If there are meaningful links between faith and inequality, then part of the way to tackle inequality must surely be to involve faith organisations. Faith organisations’ assets for health promotion (things like space, transport, time and willing volunteers) mean they are ideal places to run interventions and be involved in prevention initiatives. As we’ve seen, where this approach has been adopted in the pandemic it has been effective, suggesting the potential for more targeted work going forward. 3. Faith groups are often ‘first in and last out’ at the point of need Last year I was involved in surveying over 100 FaithAction members to build a picture of what work they had been doing in support of the NHS during the pandemic. I expected to discover a long list of activities (my conversations with faith groups this past year has left me in no doubt that they have been very busy). What I wasn’t expecting was that much of this activity was already well underway even before the pandemic hit. To give a few examples, over a third of the organisations surveyed were already helping patients with telephone or digital consultations before the pandemic. Just over 32% were already helping people make contact with health and care organisations, and 36% were providing transport to and from appointments. What this indicates is that when GP consultations became primarily digital in April 2020 these charities were already poised to help their beneficiaries connect. The survey also revealed faith groups delivering food and medication, offering support with mental health, supplying PPE and tackling misinformation. That faith-based organisations are “first in and last out” where need arises is a bit of a catchphrase at FaithAction. And yet it rings true, never more so than during the pandemic. We’ve witnessed faith-based organisations up and down the country respond with characteristic compassion, agility and innovation. And they continue to respond, even against a backdrop of funding shortages, limited resources and disruptions to normal activity and worship practices. You could say that the role of faith-based organisations during the pandemic has been something of a microcosm for the kind of cross-sector partnerships that might be built across the wider health and care landscape looking ahead. I think it shows the potential for a kind of creative thinking that seeks to strengthen partnerships across sectors for the benefit of our diverse communities. References 1 J Curtice, E Clery, J Perry et al. British Social Attitudes: The 36th Report. The National Centre for Social Research, 2019 2 M Marmot, J Allen, P Goldblatt et al. Fair Society, Healthy Lives – The Marmot Review: Strategic review of health inequalities in England post-2010. Institute of Health Equity, 2010;p38 3 Beckford, J. Review of the Evidence Base on Faith Communities. Office of the Deputy Prime Minister, 2006. Accessed 25 June 2021 4 Reducing poverty in the UK: A collection of evidence reviews. Joseph Rowntree Foundation, 2014. Accessed 25 June 2021 5 Rates of deaths involving COVID-19 by religious group, England and Wales. Office for National Statistics website. Last accessed 18 January 2022
  4. Content Article
    This report highlights some key findings. Clinical services 100% of direct medical services were conducting the Clinical Standards Scorecards to ensure the safety of their service provision. However, use of the monthly and quarterly checklists was not as high or as regular. Direct service delivery in a majority of countries audited (5 out of 7) were fully compliant with the Clinical Standards. The average patient satisfaction score was 88%, outlining that in general, the 105 patients surveyed were satisfied with all aspects of service provision within our direct medical services. The report also makes recommendations for improvement related to: Infection prevention and control Morbidity and mortality reviews Clinical referrals Medical standard treatment compliance Clinical triage Infrastructure Human resources for health Pharmacy services Overall compliance to pharmacy standards varies significantly across countries, ranging from 57 to 100%. Compliance with waste management and Medical Incident Reporting (MIR) is generally high (above 80%) across all seven countries. Countries that were able to attend GMT Pharmacy Reference Group meetings on a regular basis had higher compliance scores. The report also makes recommendations for improvement related to: Sourcing medications In-country staff engagement Stock management Medication storage Ensuring pharmacy support at a local level