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What will I learn? How you should be involved in decisions about your care What an advocate is The needs assessment The conversations you should expect About the care and support plan Personal budgets- Posted
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This plan can be for anyone, but will have increasing relevance for people who have complex health needs, people who are likely to be nearing the end of their lives, and people who are at risk of sudden deterioration or cardiac arrest. Some people will want to record their care and treatment preferences for other reasons.- Posted
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The patient leaflet explains about the Call 4 Care service to patients, carers and families and contains information that may be helpful during their hospital stay. This template can be adapted and used by any trust in any setting.- Posted
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Sepsis screening tool telephone triage for the under 5s
Claire Cox posted an article in Paediatrics
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Dementia Safety Guidelines - Care Giver Homes (January 2018)
Claire Cox posted an article in Dementia
What can I learn? Safety risks associated with dementia How to approach safety with a loved one Preventing wandering In-home dementia safety tips Nutrition: healthy eating tips to overcome dementia challenges Driving with dementia: safety tips Traveling with dementia: safety tips How to keep your loved one safe from scammers Other helpful resources on dementia safety -
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What will I learn? Basic personal alarms for the elderly. Alarms that send a signal for assistance. Personal alarms and telecare. Fall detectors and alarms. How much does a personal alarm cost? Lifeline alarm services. Choosing and buying a personal alarm. -
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React To: Training resources for care homes
Patient Safety Learning posted an article in Community care
React to Red React to Falls React to Moisture React to Feet React to Infection React to Malnutrition and Dehydration -
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If you are a patient, carer or bereaved carer, please complete the questionnaire which explores the mental health and well-being impacts of living with mesothelioma. You can find the questionnaire at the following link: https://shef.qualtrics.com/jfe/form/SV_4N4DSn9q5jsQpjE Further information about the study can be found here. -
Community Post
Your personal experience of patient safety
HelenH posted a topic in Patient stories
Hello everyone, We know there is much learning to be gained from listening to patient and families. This is particularly true when it comes to patient safety. Have you had an experience that you'd like to share with us? Maybe you identified a risk or shared a concern and were listened to and unsafe care was avoided? Maybe you weren't listenied to or you didn't realise what was going on and you or your family member were harmed? How did you find out about the patient safety incident? Was information shared with you that you needed to know? Were you supported? Was there an invetsigation into the incident and were you invited to contributed to it? Were lessona learned and acted upon? Have others learned from this experience, do you know? -
News Article
The carer who admitted the manslaughter of Adelaide woman Ann Marie Smith, who had cerebral palsy, has been jailed for at least five years and three months for her criminal neglect. Sentencing Rosa Maria Maione in the Supreme Court, Justice Anne Bampton said the 70-year-old was grossly negligent, with her care for Smith falling well short of the standard expected. “You did not mobilise her from the chair in which she was found. You did not toilet her properly and you did not clean her properly,” she told Maione on Friday. “You did not feed her a nutritional diet or monitor her intake. You knew you were not capable of properly supporting her and you did not seek assistance in providing for Ms Smith’s needs." “Despite the deterioration in Ms Smith’s health, you did not seek assistance from your supervisor or medical professionals until it was too late.” Justice Bampton said Maione had absolutely no insight into Smith’s physical condition leading up to her death. “Your incompetence, lack of training, lack of assertiveness and lack of supervision produced an environment where you failed to provide appropriate care,” she said. “Every person living with a disability, every person who requires support, every parent, carer and support worker of persons living with a disability, I have no doubt shudders with fear when they hear of the utter lack of care and human dignity afforded to Ms Smith in those last months of her life.” Read full story Source: The Guardian, 18 March 2022 -
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“Smart socks” that track sweat levels, heart rate and motion are being given to dementia patients to alert carers if they are becoming distressed. The unintrusive technology was developed by Dr Zeke Steer, of Bristol Universit. Dr Steer wanted to find a way to spot the early warning signs of distress, so carers or relatives could intervene with calming techniques to de-escalate the situation. The hi-tech hosiery - which look and feel like normal socks - use e-textiles to transmit data in real time to an app, which alerts carers when stress levels are rising. The socks are now being trialled among mid to late stage dementia patients. Researchers think they will also help people with autism and other conditions that affect communication. Fran Ashby, manager from Garden House Care Home, in Bristol, said: “We were really impressed at the potential of assisted technology to predict impending agitation and help alert staff to intervene before it can escalate into distressed behaviours. “Using modern assistive technology examples, like smart socks, can help enable people living with dementia to retain their dignity and have better quality outcomes for their day to day life.” Read full story (paywalled) Source: The Telegraph, 9 May 2022- Posted
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Carer knows best… A blog by Miriam Martin
Miriam Martin posted an article in Community care
When it comes to the discharging of a patient from hospital, it should be a time of relief – perhaps a long-term condition or illness is under control or an operation completed successfully. However for many thousands of carers this is not often the case. In more normal times, a period in hospital would have provided an opportunity for the close family friends and carers of a patient to become familiar with treatment plans, clinical staff and plans for discharge, as well as whatever rehabilitation and after care is needed. Being able to visit the patient in hospital would have also provided opportunities to alert clinical staff to changes in a patient which only a close family member or carer would recognise. Even if that’s as a result of a sneaky look at the patients notes at the end of the bed! Although not always perfect, the carer was able to be a partner in the triangle of care between patient, clinician and carer. In these times, and with the necessary Covid policies put in place, it has meant those relationships have not been developed; the ability to notice changes and ask and receive answers to questions has gone and even being able to make contact with the patient has been made more difficult. The person who knows the patient best has in many ways been cut out of the conversation. This is even more problematic if the main carer is not the next of kin and if consents and permissions are not agreed ahead of admission. This has then resulted in poor quality discharges from hospital, putting patients at risk and even more pressure on carers who then take the reins of providing physical and emotional care for the person they care for. The impact of this could be readmission, a worsening of the patient’s health and a negative impact on the health and wellbeing of the carer. Nobody knows a patient better than the person who is caring for them, who often has been their carer for many years but may have also known them well long before they became their carer. Carers are all different, of any age and many are in education or work as well as often having other responsibilities – children, parents, as well as their own health needs. Many are not financially well off and and continue to provide care themselves often for 24 hours a day. Carers need to be resilient and problem solvers but caring is tough and everyone involved in a hospital discharge needs to recognise the carer as an equal partner so that a discharge is positive and doesn’t result in further harm to the patient or the carer. In a recent Carers UK report on experiences of hospital discharges, only a third of respondents said they had been involved in the decisions about discharge and what care and treatment the person they care for needed. Only 21% agreed that they had been asked about either willingness or ability to care at discharge and only 20% were given enough information and advice to care safely and well.[1] Imagine how this would feel if it were you? We have heard first hand from carers about their experiences, the challenges they face and what support they need. An example is James’ story as a young carer. This highlights the challenges and frustrations experienced by James when it came to caring for his mother and reinforces the need for the main carer of an individual to be recognised as an equal partner in the discharge process regardless of whether they are the next of kin or not. If you are involved in hospital discharge this is how you can help the carer: Ensure that carers are involved in all discharge planning conversations because they know the person they care for best. As well as being considered an expert partner, the needs of carers themselves also need to be considered before a patient is discharged. Provide carer awareness training for all health professionals to help them better identify and know how to ensure carers they come into contact with are supported. Reference 1. Carers UK. Carers’ experiences of hospital discharge: Discharge to Assess model. 7 September 2021. -
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This report analysed the survey responses of 8,119 people currently providing care in the UK. It highlights the impact of the Covid-19 pandemic on unpaid carers' lives because of the increased amount of care they are having to provide, and the knock-on affect this has on other areas of life. Carers UK estimates that an additional 4.5 million people became unpaid carers in March 2020 due to the pandemic. The report makes a number of recommendations to the Government relating to: carers and their finances, including increasing the carers allowance and changing eligibility for other benefits. support and services, including increasing baseline funding for social care and providing support for carers at key points in their caring journey. health and wellbeing, highlighting that this is a top priority for carers, and that caring has been identified as a social determinant of health. carers and physical activity. carers' assessments, stating that they should be more carer-centred. digital, data and technology. juggling work and care, including fulfilling its pledge to introduce Carer's Leave as soon as possible. equality, recognition and combatting loneliness and isolation, through systematic awareness-raising and by making caring the 10th protected characteristic.- Posted
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Emergency admissions Going into hospital as an emergency admission can be an anxious time for many people and we know that you may be worried about what to tell staff if you're admitted to hospital in an emergency. You should: Tell staff you have Parkinson's and how important it is to get your medication on time. Explain to staff what medication you take. Show them your medication record and ask them to keep a copy of it in your notes. Check they have recorded this accurately. Ask a member of staff to let your GP, specialist or Parkinson’s nurse know you are in hospital. Tell staff if you have had deep brain stimulation and show them your patient ID card. Preparing for a planned hospital admission We know that people with Parkinson’s may also need to go into hospital for other reasons other than their Parkinson’s. These hospital admissions are usually planned, so when talking to staff who are planning your admission we suggest you: Keep an up-to-date medication record, which includes all the medication you are currently taking (not just for Parkinson’s) and what time you take each dose. Tell your GP, specialist or Parkinson’s nurse that you're going into hospital. They can provide details of your medication regime to the healthcare team who will be looking after you. Your Parkinson’s nurse can also talk to the ward staff about the importance of getting your medication on time. Your partner or carer could also inform them if you don’t have time. Make sure people know you have Parkinson’s. You can do this at a pre-admission assessment, or when you are admitted. Prepare extra supplies of your medication, which should be kept in its original packaging. Find out whether your hospital has a self-administration policy for medication on your ward. Tell staff if you have had deep brain stimulation (DBS) and show them your patient ID card. During your stay in hospital If you have Parkinson's, it's important that you feel comfortable during your hospital stay and have everything you need to be able to manage your symptoms. Here are some tips to make it more comfortable: A named nurse who will be responsible for your care – they may also be known as your key or primary nurse. Tell them about your condition, your needs and your medication regime and they can help to ensure this is on your notes, so other staff are aware of your needs, when your named nurse is not on duty. If you need equipment to help with daily tasks, ask the hospital if you can bring these in before you’re admitted. Using this equipment could help you to stay mobile. Hospital wards can be busy, even at night. Try to stick to your usual routine and let your named nurse know about your usual routine – i.e. if you need to be turned during the night or need to get up several times to go to the toilet. If you have any dietary needs linked to your medication you should talk to a hospital dietitian so that you can plan ahead. This will help you continue with your medication regime. You can also discuss anything specific at your pre-admission assessment. You should also let ward staff know if you use any special equipment to eat and drink with or if you experience ‘on/off’ periods or need help at meal times. It’s important to eat well while in hospital because this will help to fight off infection and maintain regular bowel and bladder function. Preparing for surgery If you are having surgery for something not connected to your Parkinson’s, make sure the healthcare professionals involved know about your condition. This will mean that anything about your Parkinson’s that could create problems, such as dystonia or a tremor, can be taken into account so you can still be treated properly. If you need to have an emergency operation, it is important that the healthcare team looking after you know you have Parkinson’s as soon as possible. Here’s what you can expect: You will usually meet your anaesthetist on the ward before your surgery. It is very important they know you have Parkinson’s and what medication you take for the condition. The anaesthetist will also discuss your Parkinson’s symptoms and how they may affect you during surgery, as well as explaining any risks or side effects of the drugs you might have. It’s important that you can keep taking your Parkinson’s medication as close to your surgery as possible, and as soon as possible after the operation. You may be asked not to eat or drink for a period of time before the operation (‘nil by mouth’). But you are usually allowed to keep taking your medication with a few sips of water during this period. Your anaesthetist will discuss plans for this with you before your operation. Medication may be given during surgery if your operation is taking longer than planned and there is a risk of missing a dose. If you are worried about your Parkinson’s symptoms or medications ahead of any surgery please speak to your Parkinson’s consultant and ask for any advice to be shared with the healthcare team conducting the surgery. Managing your medication in hospital It is important you are able to take your medication on time during a hospital stay, this will help you manage your Parkinson’s symptoms. Here are some tips on how you can help manage your medication in hospital: Ask if you’re able to administer your own medication. If so you’ll need to bring your medication in its original packaging. Ask to see their self-administration of medication policy and find out where your medication will be stored on the ward and who will have the key if it needs to be locked away, whether you can keep it with you and who will update the drugs chart when you take your medication. It’s crucial your healthcare team is aware you are self-administering your own medication. If you can’t bring your own medication into the hospital and take it yourself, you need to make sure you still get medication on time. Don’t be afraid to remind staff each time your tablets are due and stress to them that the timing of your medication is important for the drugs to control your condition effectively. If you miss a dose of your medication, share your concerns with the senior nurse on duty and explain how important it is to get your medication on time. Be clear about the impact the missed dose had on your condition. Ask them to report the incident as a drug error and discuss how they will make sure it doesn’t happen again. If you can, keep a note of who you spoke to and what was agreed, so you or a carer can follow this up. Never feel you are being difficult. Remember, failing to give you your drugs on time makes extra work for the ward staff. Resources to help you manage your Parkinson’s medication in hospital You can find all of this information and more, in this handy booklet about going into hospital when you have Parkinson’s. Parkinson’s UK also produces a magazine where people living with the condition, carers and health professionals share their tips and experiences, including going into hospital. The Get It On Time washbag helps people with Parkinson's to store their medication and inform hospital staff that they need to take it on time. It includes tips on preparing for a hospital stay and a card to record your medication doses. If you’d like to order a copy of this booklet or the washbag you can order them online by: Visiting the Parkinson's UK shop Calling 0330 124 3250 or Emailing resources@parkinsons.org.uk. If you're emailing us, please remember to include your delivery address and the name and code of the item. Further blogs in the Parkinson's series Medication delays: A huge risk for inpatients with Parkinson’s - a blog from Laura Cockram, Head of Policy and Campaigning at Parkinson's UK Keeping patients with Parkinson’s safe in hospital: 4 key actions for staff - Dr Rowan Wathes, Associate Director of the UK Parkinson's Excellence Network at Parkinson's UK Share your insights with Patient Safety Learning Have you experienced medication delays or unsafe care while you were a patient in hospital? How did it affect you and your health? Perhaps you are a healthcare worker who has insight to share? What are the challenges staff face in delivering medication on time? What do you feel are the biggest barriers to providing consistently safe care? Have you implemented changes that have improved outcomes? You can share your insights in the comments below, or email us at content@pslhub.org- Posted
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The report highlights difficulties experienced by people with dementia in hospital during the early stages of the Covid-19 pandemic, including: visiting restrictions, which led to isolation, loneliness and lack of stimulation. frequent bed moves and disrupted continuity of care. communication difficulties exacerbated by staff wearing PPE. loss of specialist staff due to redeployment, sickness and shielding. It also highlights changes implemented as as result of the pandemic that have resulted in care improvements, including: new methods of joint working between services. the creation of dedicated family liaison teams. making some patient follow-up virtual, resulting in quicker responses. -
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In the report the Health and Social Care Select Committee say that the current social care system is “unfair and confusing”. They state that those living with dementia remain unprotected from unlimited costs and that navigating the system is burdensome for those providing support. Key recommendations to improve support for those living with dementia include: Urging the Government to accept the Committee’s recommendation from a previous report in 2020 that social care funding should be increased by an additional £7 billion per year by 2023–24 to cover demographic changes, uplift staff pay in line with the National Minimum Wage and to protect people who face catastrophic social care costs. Calling on Department of Health and Social Care and NHS England and Improvement use its future social care White Paper to develop clear guidance on the care and support those living with dementia and their carers should expect to receive from diagnosis through to lifelong post-diagnostic support. This guidance must encourage integrated working across the health and social care system while also establishing clear responsibilities for Integrated Care Systems in coordinating care. Alongside this, there must be appropriate data collection along the whole dementia pathway to monitor activity and support improvement. Stating that the Government’s new dementia strategy must include cross-departmental initiatives to ensure people with dementia are able to remain connected to their community. Calling on the Government to ensure reforms enable unpaid carers to better support those living with dementia, the Government must provide unpaid carers with the opportunity to contribute to any plans for reform.