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Content Article Comments posted by Patient_Safety_Learning
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Hi @Sue Deakin, thank you for sharing these experiences. They reinforce the need for electronic systems to be safe and for changes to services, like the ceasing of funding, to be communicated to key stakeholders. These communication failures can contribute to a loss of faith in the NHS, as Miriam says in her blog.
In your experience, what do you think would make a difference to patient safety when it comes to improving communications?
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Hi @Fiona Barnard thank you for flagging the broken link to us. It looks like the URL for the NHS risk assessment approach has changed. I will take a look into this so we can edit the attached document and share the updated link with you.
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Thanks @richard vA. You should still be able to view the content without an account. It isn't paywalled. If you are able to, please send a screenshot of what you see you see when you click through the link to content@pslhub.org
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Hi @richard vA, are you unable to view the article via the link or is it something else within the article you cannot access?
https://www.linkedin.com/pulse/making-positive-difference-patient-safety-preparing-psirf-ihpn-/
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A recent report added to the hub, produced by the Patient Experience Library, highlights the same issue with PPI toolkits. And they identified some key gaps in among the mountain.
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Hi Derek, I've added it as an attachment as the link is no longer available. Hopefully you are able to download this now.
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Hi @Lea I spoke to another person who has been suffering from persisting symptoms of Covid and they advised that a rehab service might be set up at Beccles hospital to serve people from east Suffolk and south Norfolk. Worth trying to call them, and asking your GP for an update/ info too as they may know more about new local resources.
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Amazing blog...is everyone really being expected to bring their uniforms back to their family homes to wash? As a patient, I am so angry that our NHS heroes are feeling frightened unprotected and that they are failing in multiple areas of life, when they are actually holding everything together for the country.
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Really interesting video, particularly when she speaks about how she felt that she was sometimes viewed as a 'difficult patient' while trying to contribute to her own safe care.
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Lost in the system? NHS referrals
in Patient engagement
Posted
@Joy Ford thank you for taking the time to recount your experience. The impact of poor communication can be, as you have illustrated, immeasurable.
You have highlighted the value in clinicians really taking the time to listen to family, patients and carers, in order to provide the best care. I am sorry you did not experience this and that his care and life was impacted as you have described.
The report Miriam talks about in the blog, looks at how these barriers to good, safe care can affect people's relationships and trust with the healthcare system. I am sure it has for you. If you would like to share your experience with others to highlight areas for improvement, you can contact us at content@pslhub.org