Restorative practices involve inclusive democratic dialogue between all those affected by healthcare harm. They are guided by concern to address harms, meet needs, restore trust, and promote repair or healing for all involved.
In this webinar recording from the Canadian Patient Safety Institute, participants explore New Zealand's approach to healing after healthcare harm from surgical mesh and ask:
- What was the impetus for a restorative approach?
- What inspired the choice of a relationship-centric and reconciliatory model?
- How did restorative practices support the co-design process between consumer advocates and Ministry of Health representatives?
- How do restorative approaches support New Zealand's commitment to Te Tiriti o Waitangi- The treaty that determines the partnership between the Crown and indigenous peoples?