This survey, published by the Parliamentary and Health Service Ombudsman, found that one in five people did not feel safe while in the care of the NHS mental health service that treated them.
The survey results suggest that people accessing treatment for mental health problems in England are continuing to experience the five service failings identified in the report:
- Failure to diagnose and/or treat the patient
- Poor risk assessment and safety practices
- Not treating patients with dignity and/or infringing human rights
- Poor communication with the patient and/or their family or carers
- Inappropriate hospital discharge and aftercare of the patient.