Summary
Jen Gilroy-Cheetham, Programme Manager at the Innovation Agency, talks about her experiences as a patient and makes a plea for a different way of doing things.
Jen was speaking at the Innovation Agency's Eco 18 event, held at Haydock Racecourse in March 2019, focusing on innovating to meet NHS and social care workforce challenges.
Jen Gilroy-Cheetham video on the patient journey (15 April 2019)
https://www.youtube.com/watch?v=MqlKaeYIk5Q
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