This leaflet was designed by the Critical Care Outreach team in Brighton and Sussex University Hospitals Trust. Call 4 concern was initiated by Mandy O'Dell, Nurse Consultant from the Royal Berkshire NHS Foundation Trust. Call 4 concern was set up to enable patients, carers and families to escalate deterioration to the outreach team - to get their voices heard.
The patient leaflet explains about the Call 4 Care service to patients, carers and families and contains information that may be helpful during their hospital stay.
This template can be adapted and used by any trust in any setting.