Summary
Suzette Woodward has been studying safety since the 1990s. In her commentary published in the Journal of Patient Safety and Risk Management, she describes three concepts: complex adaptive systems, three models of safety, and safety I and safety II.
Content
This paper explores work from:
- Plsek and Greenhalgh
- Charles Vincent and Rene Amalberti
- Erik Hollnagel
Moving towards a safety II approach
https://journals.sagepub.com/doi/full/10.1177/2516043519855264
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