Why investigate? The patient's perspective

Jo, thank you so much. I defy anyone to read this without welling up and re-committing themselves to do more to makes patients safer.

Joanne,

Powerful. 

Your friends can consider ME delusional as well. 

Deluded enough to see that if we accepted the same level of treatment risk from our automotive mechanics, 1 in every 200 cars would be irretrievably broken down by the side of the road, we would be MAD as hell, and we would want to know WHY we were being left down so badly by those we hoped most to be able to trust!

It’s not you who is broken.

It is healthcare’s system of work which is broken.

What makes it culpable is the fact that it continues to protest that the systems of work imposed on all are the best it can do, despite the fact that 1 in 200 patients finish up irretrievably dead simply on account of the fact that they sought a mostly simple repair.  

Joanne. 

I must apologise for my bluntness.   

What fires me up is my sadness.

Your loss of your beautiful girl is more than I as a parent could ever bear.  

I am still flabbergasted:

Why cant we see that intellectual arrogance on the part of individuals and institutions causes so much suffering?

I’m so sorry if my analogy caused you grief.

Pete.