Summary
A presentation by Shelia Yates on root cause analysis and Just Culture. Shelia is trained and educated in the performance of behaviour health services through interpersonal communications and analysis.
Content
What will I learn?
- An understanding of Just Culture as a framework to employ root cause analysis at your own sites
- An understanding on root cause analysis as a tool for evaluation of clinical and administrative quality issues
- When you should do a root cause analysis
- How to engage leadership
Presentation on Root Cause Analysis and Just Culture: A practical application to drive improvement (March 2019)
http://www.cpaawa.org/wp-content/uploads/2019/03/Planned-Parenthood_-Root-Cause-Analysis.pdf
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