Learn: Public Service Ombudsman investigations

Strengthening NHS wheelchair services: commissioning with confidence (Public Services Ombudsman, 11 November 2026)

Wed, 11 Nov 2026 07:00:00 +0000

Improving ADHD and autism services: commissioning with confidence (PHSO, 25 August 2026)

Tue, 01 Sep 2026 07:04:00 +0000

Spotlight on accessible communication: your stories, your rights (PHSO, 18 August 2026)

Wed, 19 Aug 2026 16:23:26 +0000

The Ombudsman’s Annual report and accounts 2025 to 2026 (14 July 2026)

Thu, 16 Jul 2026 07:06:02 +0000

Conversations that matter most: improving communication in end of life care (PHSO, 7 July 2026)

Tue, 07 Jul 2026 09:38:23 +0000

PHSO: Prioritising patient safety (Spring 2026)

Tue, 02 Jun 2026 07:09:01 +0000

PHSO Briefing. Learning from complaints: insights from NHS trust leaders (27 May 2026)

Fri, 29 May 2026 14:20:00 +0000

PHSO investigation: Kent and Medway Mental Health NHS Trust (30 April 2026)

Thu, 30 Apr 2026 10:43:00 +0000

PHSO: Our strategy 2026 to 2031

Tue, 28 Apr 2026 13:06:02 +0000

PHSO: Prioritising patient safety (Winter 2026)

Fri, 13 Feb 2026 09:56:21 +0000

PHSO: Prioritising patient safety (Summer 2025)

Fri, 12 Sep 2025 08:20:00 +0000

PHSO: Prioritising patient safety (Spring 2025)

Mon, 02 Jun 2025 07:54:00 +0000

PHSO: Prioritising patient safety (Winter 2025)

Fri, 07 Feb 2025 11:23:00 +0000

PHSO. World Patient Safety Day 2024: Improving diagnosis for patient safety (17 September 2024)

Thu, 26 Sep 2024 12:31:00 +0000

The Ombudsman’s Annual report and accounts 2023 to 2024

Fri, 19 Jul 2024 11:27:00 +0000

Lessons not learned: A family's lengthy efforts to turn complaints into improvements

Tue, 11 Jun 2024 07:38:02 +0000

My final Radio Ombudsman podcast: Reflections on seven years in office (PHSO, 28 March 2024)

Tue, 02 Apr 2024 13:33:00 +0000

A priority for all: Rob Behrens reflects on patient safety in 2023 (PHSO, 27 December 2023)

Tue, 02 Jan 2024 11:45:00 +0000

Parliamentary and Health Service Ombudsman: Hospital’s failing led to postman’s death following football injury (13 November 2023)

Mon, 13 Nov 2023 10:56:00 +0000

Ombudsman writes to Health Secretary calling for statutory inquiry and action on patient safety in wake of Letby trial (PHSO, 23 August 2023)

Thu, 24 Aug 2023 07:12:00 +0000

Information about financial remedy and severity of injustice scale (PHSO)

Mon, 17 Jul 2023 12:16:00 +0000

Response to PHSO report – Broken trust: making patient safety more than just a promise (Patient Safety Learning, 3 July 2023)

Tue, 04 Jul 2023 08:00:00 +0000

Broken trust: making patient safety more than just a promise (PHSO, 26 June 2023)

Thu, 29 Jun 2023 11:23:00 +0000

PHSO - Our strategy 2022 to 2025 (5 April 2022)

Thu, 25 Aug 2022 10:41:53 +0000

PHSO investigation - Man died after doctors missed opportunities to identify abnormalities on his X-ray (20 July 2022)

Wed, 03 Aug 2022 13:14:22 +0000