Summary
PHSO – Labyrinth of Bureaucracy is the follow-up report to the November 2014 Patients Association report on the Parliamentary and Health Service Ombudsman, The ‘Peoples’ Ombudsman – How it Failed us.
PHSO – Labyrinth of Bureaucracy (March 2015)
https://www.patientlibrary.net/tempgen/13967.pdf
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