Summary
Root Cause Analysis (RCA) is a generic method used in quality improvement and patient safety projects. In patient safety, it should help teams to ‘get to the bottom’ of the circumstances that led or could lead to an incident and take appropriate and effective action to prevent the recurrence of the incident or minimise the probability of recurrence. Find out more about RCA in this Healthcare Quality Quest booklet.
Healthcare Quality Quest: Root Cause Analysis (2019)
http://www.hqq.co.uk/html/publications/pdfs/RCA-booklet.pdf
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