Summary
Cause and effect is a diagram-based technique that helps you identify all of the likely causes of the problems you're facing.
Content
Why use this tool?
- To allow a team to explore the possible reasons, root causes and possible solutions for a problem
- To visually represent the reasons, root causes and possible solutions for a problem
- To help identify change ideas and develop an improvement plan
- To enable team to focus on content of the problem, not on the history or differing personal interests.
NHS Education for Scotland: Cause and effect diagram
https://learn.nes.nhs.scot/2363/quality-improvement-zone/qi-tools/cause-and-effect-diagram
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