Summary
In his presentation to the City Club of Cleveland, renowned patient safety expert, Dr Peter Pronovost talks about why we must transform healthcare to reduce harm, to operate as an effective system for patient benefit and eliminate inefficiencies. Peter describes the power of stories for learning and how we can create moments of microtrust that will inspire and give us confidence to change.
Content
A presentation from Dr Peter Pronovost on reducing harm (March 2019)
https://www.youtube.com/watch?v=j5B7AsdU0zg&feature=youtu.be
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