Providers deliver: Resilient and resourceful through COVID-19 is the third report from NHS Providers which celebrate and promote the work of NHS trusts and foundation trusts in improving care for patients and service users.
Here is a case study from the Countess of Chester Hospital NHS Foundation Trust. It shows:
- Development of a trust wide roster for medical staff.
- Staff engagement – making the case for patient safety.
- Cultural shift – shared understanding across staff groups.