Summary
NHS Improvement have recommended that healthcare professionals should use SBAR ( Situation, Background, Assessment, Recomendation), a communication tool that was first used by military personel in the US. SBAR helps to provide a structure for an interaction that helps both the giver of the information and the receiver of it. It helps the giver by ensuring they have formulated their thinking before trying to communicate it to someone else. The receiver knows what to expect and it helps to ensure the giver of information is not interrupted by the receiver with questions that will be answered later on in the conversation.
Content
What will I learn?
- What SBAR is
- When to use SBAR
- How to use SBAR
- A tool for you to use
NHS Improvement: SBAR communication tool - situation, background, assessment, recommendation
https://www.england.nhs.uk/wp-content/uploads/2021/03/qsir-sbar-communication-tool.pdf
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