Summary
Community Diagnostic Centres (CDCs) can relieve pressure on NHS acute services and bring diagnostic services closer to patients. This resource by the Chartered Institute of Ergonomics & Human Factors (CIEHF) explores ten principles for including systems thinking in the design of the diagnostic workforce and CDC services.
Content
The ten principles explored are:
- Understand people's needs and capabilities
- Describe the tasks people do
- Consider tools and equipment
- Assess the physical environment
- Analyse organisational structure and processes
- Promote autonomy and professional growth
- Focus on the needs of patients in the community
- Facilitate communication across organisations
- Monitor work-as-done and adapt to achieve sustainable change
- Record and learn from feedback and events
CIEHF - Community Diagnostic Centres: 10 Human Factors/ergonomic principles
https://cdc-humanfactors.netlify.app/
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