Summary
Research shows that peer support is an effective way to help healthcare staff recover when something goes wrong in patient care. The Betsy Lehman Center for Patient Safety has developed a toolkit that aims to help healthcare organisations create or expand peer support opportunities for staff. Each section of the online toolkit focuses on key elements of a successful peer support program - from gaining leadership buy-in to creating policies and collecting data.
Peer Support Toolkit (Betsy Lehman Center for Patient Safety, 21 September 2021)
https://betsylehmancenterma.gov/initiatives/clinician-support/peer-support-toolkit
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