Learn: Learnhttps://www.pslhub.org/learn/culture/good-practice/page/5/?d=1Learn: LearnenFixing a toxic work culture: How to encourage active bystandershttps://www.pslhub.org/learn/culture/good-practice/fixing-a-toxic-work-culture-how-to-encourage-active-bystanders-r215/ What will I learn?

Strategies for intervening:

  • Interrupt the behaviour.
  • Affirm and support the target.
  • Use humour to call out behavior. 
  • De-escalate and calm the aggressor if other interventions fail. 
  • Let bystanders know there is a clear limit. 

 

]]>215Fri, 19 Jul 2019 08:21:00 +0000NHS Resolution - Being fair: supporting a just and learning culture for staff and patients following incidents in the NHS (4 July 2019)https://www.pslhub.org/learn/culture/good-practice/nhs-resolution-being-fair-supporting-a-just-and-learning-culture-for-staff-and-patients-following-incidents-in-the-nhs-4-july-2019-r158/ This guidance aims to help the NHS to create an environment to better support staff when things go wrong and to encourage learning from incidents. Key challenges include:

  • fear
  • equity and fairness
  • bullying and harassment.
]]>158Sat, 06 Jul 2019 13:28:00 +0000Fostering Just Culture - a clinical leader viewhttps://www.pslhub.org/learn/culture/good-practice/fostering-just-culture-a-clinical-leader-view-r41/41Thu, 01 Jan 1970 00:00:00 +0000NHS Improvement: Scenarios to support training in 'just culture' (March 2018)https://www.pslhub.org/learn/culture/good-practice/nhs-improvement-scenarios-to-support-training-in-just-culture-march-2018-r42/42Wed, 26 Jun 2019 13:02:00 +0000A Just Culture guide - NHS Improvement (last updated 14 December 2018)https://www.pslhub.org/learn/culture/good-practice/a-just-culture-guide-nhs-improvement-last-updated-14-december-2018-r26/ Just Culture guide

Video about the Just Culture guide

]]>26Wed, 26 Jun 2019 13:01:00 +0000Just Culture: The moviehttps://www.pslhub.org/learn/culture/good-practice/just-culture-the-movie-r34/34Wed, 26 Jun 2019 13:01:00 +0000