Summary
This article looks at encouraging better workplace cultures by encouraging people to be active bystanders. With a few simple facilitated sessions, many organisations have given their workforce the tools to provide interventions when toxic behaviours are displayed.
Content
What will I learn?
Strategies for intervening:
- Interrupt the behaviour.
- Affirm and support the target.
- Use humour to call out behavior.
- De-escalate and calm the aggressor if other interventions fail.
- Let bystanders know there is a clear limit.
Fixing a toxic work culture: How to encourage active bystanders
https://mitsloan.mit.edu/ideas-made-to-matter/fixing-a-toxic-work-culture-how-to-encourage-active-bystanders?utm_source=mitsloantwitter&utm_medium=social&utm_campaign=toxicbystanders
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