Summary
How we treat each other at work has an enormous impact on how teams perform – with potentially fatal consequences if you work in healthcare. In this TEDx talk, Chris Turner reveals the shocking impact of rudeness in the workplace, arguing that civility saves lives.
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About the Author
Chris Turner is a consultant in emergency medicine at University Hospitals of Coventry and Warwickshire. He founded and runs Civility Saves Lives, a campaign that aims to raise awareness of the power of civility in healthcare.
TEDx: When rudeness in teams turns deadly (2019)
https://www.tedxexeter.com/speakers/chris-turner-2/
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