Summary
COVID-19 placed unprecedented pressure on the health and care system. Improvement, which offers systematic approaches that can help adapt to change, would be expected to be a useful asset in the response to the pandemic. Q members, a community of over 4,000 people skilled in improvement, were asked about the role of improvement tools, methods, approaches and mindsets in supporting change during COVID-19. This paper summarises their responses and shares key findings and recommendations for action.
The role of improvement during the response to COVID-19: insights from the Q community (March 2021)
https://s20056.pcdn.co/wp-content/uploads/2021/03/Q_Insight_Report_Final.pdf
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